Marano di Napoli, 80016,
Italy
Gero
Gero, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Gero collaboration with software players such as NFON empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Gero | NFON | NFON Cloudya | PBX, VoiP and Phone Systems | Collaboration |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
Zuiki Italy | Retail | 450 | $113M | Italy | NFON | NFON Cloudya | PBX, VoiP and Phone Systems | 2024 |
In 2024 Zuiki Italy implemented NFON Cloudya to centralize telephony across approximately 155 retail stores in Italy, deploying the solution as its primary PBX infrastructure. The deployment is categorized under PBX, VoiP and Phone Systems and was intended to remove multiple local contracts while improving scalability and reducing costs.
The implementation used NFON Cloudya as a cloud-hosted central PBX, consolidating call routing, user provisioning, and unified voicemail under a single tenant model. Zuiki later expanded the deployment to include Cloudya Meet&Share, introducing internal video collaboration alongside core telephony capabilities to support day to day communications and remote collaboration.
The project was delivered with NFON partner Gero, who executed rollout and configuration across store sites and corporate locations. Operational coverage emphasized store operations and corporate communications, centralizing procurement and contract management for telephony services across the retail estate.
Governance changes focused on centralized vendor management and standardized telephony configuration for store and corporate users, with the Cloudya platform providing centralized administration and feature parity across sites. Reported outcomes include consolidation of local contracts, improved scalability of telephony services, and a reduction in operating costs as part of the NFON Cloudya implementation.
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Buyer Intent: Companies Evaluating Gero Services
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