List of NFON Cloudya Customers
Munich, 81379,
Germany
Since 2010, our global team of researchers has been studying NFON Cloudya customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NFON Cloudya for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NFON Cloudya for PBX, VoiP and Phone Systems include: NHS Greater Glasgow and Clyde United Kingdom, a United Kingdom based Healthcare organisation with 39369 employees and revenues of $4.19 billion, De Rigo, a Italy based Manufacturing organisation with 3300 employees and revenues of $800.0 million, Maxi Zoo France, a France based Retail organisation with 1500 employees and revenues of $200.0 million, Zuiki Italy, a Italy based Retail organisation with 450 employees and revenues of $113.0 million and many others.
Contact us if you need a completed and verified list of companies using NFON Cloudya, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NFON Cloudya customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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De Rigo | Manufacturing | 3300 | $800M | Italy | NFON | NFON Cloudya | PBX, VoiP and Phone Systems | 2019 | KLF Italia Italy | In 2019 De Rigo selected NFON Cloudya as its PBX, VoiP and Phone Systems solution to modernize telephony and contact center capabilities across the organization. The initiative targeted reducing telephony costs and enabling remote working for staff at headquarters and 17 commercial branches in Italy. The implementation combined NFON Cloudya cloud PBX features with NFON Contact Center capabilities to deliver multichannel agent handling. Configuration work emphasized cloud call routing, agent queueing and remote agent connectivity consistent with PBX, VoiP and Phone Systems functional workflows. KLF Italia Italy served as the implementation partner and executed a phased roll-out that went live starting June 2020. Operational coverage included corporate telephony and contact center services supporting sales and customer service functions across headquarters and the 17 Italian branches. Governance centered on staged cutovers and agent onboarding to maintain continuity during the move to hosted telephony, with KLF Italia Italy implementing NFON Cloudya and NFON Contact Center capabilities for multichannel agent handling. Project outcomes explicitly included reduced telephony costs and enabled remote working across the specified sites. | |
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Maxi Zoo France | Retail | 1500 | $200M | France | NFON | NFON Cloudya | PBX, VoiP and Phone Systems | 2019 | n/a | In 2019, Maxi Zoo France deployed NFON Cloudya across 251 French stores as part of a Europe-wide rollout, establishing a cloud-based telephony platform within the PBX, VoiP and Phone Systems category. The project used NFON Cloudya zero-touch provisioning to accelerate multi-site activation and to reduce provisioning overhead for distributed retail locations, with the French multi-site deployment announced as completed in the NFON France press release. The implementation configured NFON Cloudya to deliver core cloud PBX capabilities typical of PBX, VoiP and Phone Systems, including centralized dial plan management, multi-site user provisioning, voicemail and presence, call queuing and conferencing, and browser and deskphone endpoints. Configuration emphasized centralized administration for consistent call routing and unified numbering across stores and headquarters, while retaining per-site configuration where needed for store-level operations. Operational coverage focused on retail store operations and corporate communications, unifying store and HQ telephony across 251 Maxi Zoo locations in France. The deployment architecture relied on cloud-hosted call control with on-site IP endpoints and automated provisioning, enabling the IT and store operations teams to manage user lifecycles and device provisioning through a centralized administration console. Governance and rollout management prioritized automated provisioning and staged activation to minimize store disruption, with rollout completion communicated via the vendor press release. Reported outcomes from the engagement included unified store and headquarters telephony and improved operational flexibility, alongside lower multi-site activation costs driven by zero-touch provisioning. | |
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NHS Greater Glasgow and Clyde United Kingdom | Healthcare | 39369 | $4.2B | United Kingdom | NFON | NFON Cloudya | PBX, VoiP and Phone Systems | 2020 | n/a | In 2020, NHS Greater Glasgow and Clyde implemented NFON Cloudya as its PBX, VoiP and Phone Systems solution to support administrative and clinical communications. The deployment targeted administrative assistants, Healthcare Support Workers, ward clerks and vaccination clinic staff, covering Maternity Day Care Unit at QEUH, the Medical Assessment Unit within RAH and multiple Covid 19 vaccination clinics. NFON Cloudya was configured to deliver cloud call routing, receptionist console functionality, hunt groups and queue management, voicemail and secure internal extension dialing to support appointment booking, patient check-in calls and family liaison conversations. The implementation included handset provisioning for desktop phones, softphone clients and conferencing capabilities to enable multi-party coordination between clerical staff and clinical teams. The telephony service operated alongside NHS TrakCare, which staff used for scheduling and patient records, with telephony workflows mapped to appointment booking and check-in procedures rather than implying direct system integration. Operational coverage was department focused, supporting inbound patient queries, internal clinical calls, transfers to nursing staff and receptionist-managed queues across QEUH, RAH and vaccination sites. Governance and workflow changes formalized call triage and symptom vetting scripts used by clerical and vaccination staff, established escalation paths to nurses and ANPs, and centralized administration for extension management and call routing policies to maintain consistent appointment booking and queue handling across locations. | |
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Retail | 450 | $113M | Italy | NFON | NFON Cloudya | PBX, VoiP and Phone Systems | 2024 | Gero |
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Buyer Intent: Companies Evaluating NFON Cloudya
- Nfon Germany, a Germany based Communications organization with 250 Employees
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