Gerlafingen, 4563,
Switzerland
IT-HelpPoint
IT-HelpPoint, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. IT-HelpPoint collaboration with software players such as Peoplefone empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| IT-HelpPoint | Peoplefone | Peoplefone Microsoft Teams | PBX, VoiP and Phone Systems | Collaboration |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
BUL | Non Profit | 85 | $21M | Switzerland | Peoplefone | Peoplefone Microsoft Teams | PBX, VoiP and Phone Systems | 2024 |
In 2024, BUL implemented Peoplefone Microsoft Teams in the PBX, VoiP and Phone Systems category. The switch was delivered by IT-HelpPoint GmbH and completed at the end of November 2024 for the Switzerland based non profit with 85 employees to support staff working on-site, mobile and in home offices and to simplify IT and communications administration.
Peoplefone Microsoft Teams configuration focused on enabling calling with business numbers from the Teams app, centralizing telephony provisioning and user number assignment, and providing client based voice access for mobile and remote users. Functional capabilities implemented included business number presentation for outbound calls, centralized call routing and administration enabled by the Peoplefone integration with Microsoft Teams, and softphone capability inside the Teams client.
Operational coverage included all staff across on-site offices, mobile workers and home offices in Switzerland, with rollout and cutover managed by IT-HelpPoint GmbH at the end of November 2024. The change simplified IT and communications administration, improved employee mobility, and was reported to be well received by staff while enabling employees to place and receive calls on their business numbers via the Teams application.
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Buyer Intent: Companies Evaluating IT-HelpPoint Services
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