Slovenj Gradec, 2380,
Slovenia
Kopa Computer
Kopa Computer, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Kopa Computer collaboration with software players such as Haufe Group empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Kopa Computer | Haufe Group | Haufe X360 CRM | CRM | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Horluchs Germany | Manufacturing | 210 | $40M | Germany | Haufe Group | Haufe X360 CRM | CRM | 2020 | In 2020 Horluchs Germany implemented Haufe X360 CRM from Haufe Group, rolling out the CRM component in October 2020 and completing a broader process migration by March 2021. The project was executed with implementation partners Kopa Computer and Lutz Consulting and focused on time and location independent access for field sales and integrated shipping capabilities. The Haufe X360 CRM deployment centered on CRM led sales and service workflows, configuration of order processing pipelines, and automation of billing procedures. Implementation work included setup of automated invoicing and orchestration of order handling within the CRM application to support higher throughput and consistent customer touchpoints. Integrations were explicitly implemented for GLS shipping to automate shipment creation and tracking, and invoicing was automated as part of the CRM driven order flow. Operational coverage targeted field sales, sales operations, and service teams within Germany, providing mobile and remote access for sales reps and linking shipping execution to CRM order records. Governance and rollout followed a phased schedule with the CRM component in October 2020 and full process migration by March 2021, enabling staged adoption and stabilization. The program increased processing capacity more than twofold to approximately 700 to 800 orders per day and introduced automated invoicing and GLS shipping integration, substantially improving CRM led sales and service workflows in Germany. |
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Buyer Intent: Companies Evaluating Kopa Computer Services
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