List of Haufe X360 CRM Customers
Freiburg im Breisgau, 79111,
Germany
Since 2010, our global team of researchers has been studying Haufe X360 CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Haufe X360 CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Haufe X360 CRM for CRM include: Horluchs Germany, a Germany based Manufacturing organisation with 210 employees and revenues of $40.0 million, Kochblume Germany, a Germany based Consumer Packaged Goods organisation with 30 employees and revenues of $10.0 million, Ptc Premium Technologies Germany, a Germany based Professional Services organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Haufe X360 CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Haufe X360 CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Horluchs Germany | Manufacturing | 210 | $40M | Germany | Haufe Group | Haufe X360 CRM | CRM | 2020 | Kopa Computer | In 2020 Horluchs Germany implemented Haufe X360 CRM from Haufe Group, rolling out the CRM component in October 2020 and completing a broader process migration by March 2021. The project was executed with implementation partners Kopa Computer and Lutz Consulting and focused on time and location independent access for field sales and integrated shipping capabilities. The Haufe X360 CRM deployment centered on CRM led sales and service workflows, configuration of order processing pipelines, and automation of billing procedures. Implementation work included setup of automated invoicing and orchestration of order handling within the CRM application to support higher throughput and consistent customer touchpoints. Integrations were explicitly implemented for GLS shipping to automate shipment creation and tracking, and invoicing was automated as part of the CRM driven order flow. Operational coverage targeted field sales, sales operations, and service teams within Germany, providing mobile and remote access for sales reps and linking shipping execution to CRM order records. Governance and rollout followed a phased schedule with the CRM component in October 2020 and full process migration by March 2021, enabling staged adoption and stabilization. The program increased processing capacity more than twofold to approximately 700 to 800 orders per day and introduced automated invoicing and GLS shipping integration, substantially improving CRM led sales and service workflows in Germany. | |
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Kochblume Germany | Consumer Packaged Goods | 30 | $10M | Germany | Haufe Group | Haufe X360 CRM | CRM | 2020 | KTF Software | In 2020, Kochblume Germany implemented Haufe X360 CRM. The implementation replaced Lexware and targeted modernization of ordering, warehousing and logistics processes in Germany, going live in December 2020 after an eight week implementation led by KTF Software. The deployment used the full Haufe X360 cloud ERP platform including the CRM module to unify sales, order and customer data across channels. Functional configuration emphasized order management, inventory and warehouse handling, customer account and sales activity management, and logistics coordination consistent with CRM and cloud ERP workflows. Operational coverage focused on domestic sales, order processing, warehousing and logistics departments, with data consolidation efforts migrating transactional and customer records from Lexware into the new platform. Integration work centered on cross module data flows inside Haufe X360 to centralize order, inventory and customer records rather than on external third party integrations. Governance followed an accelerated rollout model with KTF Software overseeing configuration, testing and the December 2020 go live. Kochblume reported about 30% productivity gains in ordering and inventory handling after the Haufe X360 CRM deployment, positioning the application as the central sales and order orchestration layer within its cloud ERP footprint. | |
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Ptc Premium Technologies Germany | Professional Services | 10 | $2M | Germany | Haufe Group | Haufe X360 CRM | CRM | 2022 | n/a | In 2022, Ptc Premium Technologies Germany adopted Haufe X360 CRM in the CRM category to unify ticketing and CRM processes across service, sales and billing. The deployment consolidated customer workflows into a single application and provisioned an integrated customer portal for clients in Germany. The implementation configured Haufe X360 CRM to centralize ticketing, customer workflows and offer generation, with automated billing modules used to convert service events into invoices. Document management integration was implemented to attach and retrieve files against tickets and customer records, linking DMS objects to the CRM data model. Operational coverage explicitly spanned service, sales and billing departments, and the system supported processing about 6,000 tickets per year while enabling faster offer generation in the German market. Integrations cited in the reference include the integrated customer portal and the DMS integration, creating a unified ticket lifecycle that feeds billing triggers. Governance focused on aligning ticket handling and cross functional handoffs so that service activities automatically trigger billing workflows and customer communications. Reported outcomes include processing roughly 6,000 tickets annually and saving about 85 weekly hours, with documented improvements in service to billing automation and faster offer generation in Germany. |
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