Zagreb, 10000,
Croatia
Netiks
Netiks, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Netiks collaboration with software players such as Netiks, Vivotek, a Delta Group Company and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Netiks | Vivotek, a Delta Group Company | Vivotek ST7501 | Video Surveillance System | Physical Security |
| Netiks | Netiks | Netiks Genetiks | Chatbots and Conversational AI | AI-Powered Application |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Bank of Beirut | Banking and Financial Services | 1997 | $185M | Lebanon | Netiks | Netiks Genetiks | Chatbots and Conversational AI | 2018 |
In 2018, Bank of Beirut implemented Netiks Genetiks as a branded DiGi BoB conversational channel, deploying the solution in the Chatbots and Conversational AI category to support customer acquisition, loan applications and digital onboarding. The deployment targeted the bank's CRM and retail banking workflows in Lebanon and was positioned to augment the loan-origination funnel and customer onboarding processes.
Netiks Genetiks was built on Microsoft Azure bot services and integrated directly with the bank's Microsoft Dynamics CRM, enabling conversational intake, automated KYC orchestration and digital loan application routing into existing CRM and loan-origination processes. Functional capabilities implemented included conversational lead capture, guided loan application workflows, identity verification automation and lead qualification handoffs into CRM sales and credit processes. Netiks acted as the systems integrator for the implementation and executed the technical integration and deployment tasks.
Operational coverage centered on retail banking and CRM teams in Lebanon, with governance focused on embedding the chatbot into loan-origination workflows and customer service escalation paths. The public case description cites increased qualified leads and automation of KYC as primary outcomes observed after rollout, reflecting the system's integration with CRM-led sales and credit approval processes.
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City of Belgrade | Government | 25000 | $2.5B | Serbia | Vivotek, a Delta Group Company | Vivotek ST7501 | Video Surveillance System | 2011 |
In 2011, the City of Belgrade implemented Vivotek ST7501 to secure Tasmajdan Park and surrounding public areas using a Video Surveillance System. The deployment used VIVOTEK cameras powered by the ST7501 platform and was delivered with systems integrator Netiks, targeting municipal urban surveillance and public safety monitoring.
The Vivotek ST7501 implementation centralized IP camera stream aggregation, real-time monitoring, and recording workflows to create a managed camera network across the park and adjacent public spaces. Configuration emphasized continuous situational awareness capabilities typical of Video Surveillance System deployments, including centralized video management, event-driven alerting, and archive retention controls to support investigative and operational needs.
Operational scope covered municipal public safety and urban monitoring functions within Belgrade, with camera feeds consolidated for municipal monitoring and situational awareness. Netiks oversaw installation, system commissioning, and operational handoff to municipal staff, aligning technical configuration with city-level surveillance objectives.
The project improved urban public-safety monitoring and situational awareness for the municipality by strengthening surveillance coverage of Tasmajdan Park and the surrounding areas. Vivotek ST7501 provided the visual intelligence layer to support municipal response and monitoring activities without reported cost or performance metrics in the source.
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Buyer Intent: Companies Evaluating Netiks Services
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