Beirut, x,
Lebanon
Bank of Beirut Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank of Beirut and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1997 Bank of Beirut employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank of Beirut has purchased the following applications: Netiks Genetiks for Chatbots and Conversational AI in 2018, ConsenSys Quorum for Blockchain Platform in 2019, Slack Connect for Collaboration in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank of Beirut is running and its propensity to invest more and deepen its relationship with Netiks , ReadSpeaker Holding , ConsenSys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank of Beirut revenues, which have grown to $185.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank of Beirut intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Netiks | Legacy | Netiks Genetiks | Chatbots and Conversational AI | AI-Powered Application | Netiks | 2018 | 2019 |
In 2018, Bank of Beirut implemented Netiks Genetiks as a branded DiGi BoB conversational channel, deploying the solution in the Chatbots and Conversational AI category to support customer acquisition, loan applications and digital onboarding. The deployment targeted the bank's CRM and retail banking workflows in Lebanon and was positioned to augment the loan-origination funnel and customer onboarding processes.
Netiks Genetiks was built on Microsoft Azure bot services and integrated directly with the bank's Microsoft Dynamics CRM, enabling conversational intake, automated KYC orchestration and digital loan application routing into existing CRM and loan-origination processes. Functional capabilities implemented included conversational lead capture, guided loan application workflows, identity verification automation and lead qualification handoffs into CRM sales and credit processes. Netiks acted as the systems integrator for the implementation and executed the technical integration and deployment tasks.
Operational coverage centered on retail banking and CRM teams in Lebanon, with governance focused on embedding the chatbot into loan-origination workflows and customer service escalation paths. The public case description cites increased qualified leads and automation of KYC as primary outcomes observed after rollout, reflecting the system's integration with CRM-led sales and credit approval processes.
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Natural Language Processing | AI-Powered Application |
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2019 | 2019 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ConsenSys | Legacy | ConsenSys Quorum | Blockchain Platform | Blockchain | n/a | 2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2024 | 2024 |
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