Bemidji, 56601, MN,
United States
North Country Business Products
North Country Business Products, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. North Country Business Products collaboration with software players such as Toshiba empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| North Country Business Products | Toshiba | Toshiba Elera POS | Point Of Sale | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Metcalfe's Market | Retail | 160 | $35M | United States | Toshiba | Toshiba Elera POS | Point Of Sale | 2023 |
In 2023 Metcalfe's Market expanded adoption of Toshiba self checkout across its Wisconsin stores, deploying Toshiba Elera POS as its Point Of Sale platform alongside Toshiba Self Checkout System 7. The expansion targeted front-end checkout operations to improve throughput and reduce queue times. North Country Business Products led the implementation effort across store sites.
Implementation centered on Toshiba Elera POS integrated with Self Checkout System 7, configured to unify self-service checkout lanes and staffed POS terminals under a common transaction processing model. The configuration included loyalty linkage and front-end transaction authorizations consistent with Point Of Sale functional workflows. Metcalfe's standardized tender handling, barcode scanning, and receipt workflows to align with loyalty enrollment and redemption processes.
Toshiba POS and self checkout were integrated explicitly with LOC Software and AppCard loyalty, enabling customer loyalty data to be applied at the point of sale and synchronized with store systems. Integration also enabled data exchange with back-office systems to support reconciliations and reporting across the grocery operation. The deployment covered multiple Wisconsin store locations, consolidating checkout activity across front-of-store operations.
Rollout in 2023 followed an expanded adoption model coordinated by North Country Business Products and internal retail operations teams, with standardized configurations deployed across stores to reduce variation in checkout workflows. Governance emphasis was placed on checkout operations, loyalty program enforcement, and back-office reconciliation processes to support consistent front-end experiences. The initiative was undertaken to improve front-end checkout operations, reduce queue times, and enable tighter integration with loyalty and back-office systems.
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Buyer Intent: Companies Evaluating North Country Business Products Services
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