NTT Communications
East Tower Otemachi First Square 5-1, Otemachi 1-Chome Chiyoda-ku,
Tokyo, 100-8116,
Japan
Tokyo, 100-8116,
Japan
81 3 6838-5111
Professional Services
NTT Communications
List of Software Implementations where NTT Communications is Reseller or System Integrator
NTT Communications, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. NTT Communications collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
List of Software Implementations where NTT Communications is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Putzmeister | Manufacturing | 3000 | $985M | Germany | SAP | SAP Field Service Management | Field Service Management | 2023 |
In 2023 Putzmeister implemented SAP Field Service Management to digitalize and harmonize global field service processes, adopting a cloud-based Field Service Management application as the operational backbone for its service organization. The implementation addressed heterogeneous, paper-based workflows by introducing a standardized, digital service process that connects planners, dispatchers, back-office staff, and field technicians.
The SAP Field Service Management configuration centers on resource scheduling and mobile work order execution, including push notifications to technicians, mobile inspection checklists, on-device service report creation, and captured inputs for actual time recording, material consumption, expenses, and automatically calculated daily allowances. The solution also exposes shop-floor execution details and machine operational data to technicians, enabling confirmation of used parts, ad hoc component requests, and inclusion of unplanned activities that feed invoice creation.
Architecturally the deployment uses SAP Field Service Management in the cloud and integrates with SAP ERP for order intake and master data synchronization, enabling service requests entered by the back-office to be automatically transferred into the Field Service Management system for scheduling. Mobile device access and inventory visibility were implemented to support real-time material availability checks and spare parts requisition. Putzmeister engaged Sybit, an NTT Data company, for the implementation and lists NTT Communications as an SI/VAR.
Governance and rollout combined business process re-engineering with an agile project approach, key user training, and field testing, delivering a pilot in under eight months in Germany and initiating an international rollout starting in Spain with plans for broader global adoption. Reported outcomes from the program include one harmonized, digitalized, and integrated service process for German locations and the global industrial technology team, optimized customer service through instantly available machine data and faster invoicing, a single source of truth for service information, transparent real-time service reports, increased planner and technician productivity, and high user acceptance driven by a modern mobile interface.
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IT Decision Makers and Key Stakeholders at NTT Communications
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Director IT | Director | Finance | |
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Director of Engineering | Director | Finance | |
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Buyer Intent: Companies Evaluating NTT Communications Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating NTT Communications software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
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NTT Communications System Integrator / VAR Profile
NTT Communications is a system integrator and technology consulting firm headquartered in Tokyo, Japan, with approximately 333840 employees and annual revenues of $91.7B.
NTT Communications implements and supports enterprise applications across markets such as ERP Services and Operations.
APPS RUN THE WORLD tracks 1 verified NTT Communications software implementations across industries and regions, including: Putzmeister where NTT Communications implemented SAP Field Service Management.
NTT Communications has a strategic VAR/SI partnership with SAP, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing NTT Communications partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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