Scooperz
Gravinnen van Nassauboulevard 89,
Breda, 4815 CT,
Netherlands
Breda, 4815 CT,
Netherlands
31 641 086 688
Professional Services
Scooperz
List of Software Implementations where Scooperz is Reseller or System Integrator
Scooperz, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Scooperz collaboration with software players such as Spotler empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Scooperz is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Scooperz | Spotler | Spotler OBI4wan OBI Engage | Customer Engagement | CRM |
List of Software Implementations where Scooperz is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
 |
CliniClowns | Non Profit | 150 | $15M | Netherlands | Spotler | Spotler OBI4wan OBI Engage | Customer Engagement | 2022 |
In 2022, CliniClowns deployed Spotler OBI4wan OBI Engage to strengthen Customer Engagement. The implementation was delivered by Scooperz and configured Spotler OBI4wan OBI Engage to coordinate a mixed team of volunteer and agency webcare agents operating in the Netherlands, centralizing webcare, social publishing and monitoring workflows.
Core modules implemented include the webcare module, messaging module and publishing module. These modules were configured to handle WhatsApp and Facebook messaging, live chat sessions and sentiment monitoring, with case creation, routing and collaborative agent responses used to improve first contact resolution and agent coordination.
Operational coverage focused on social channels and real time web engagement, with publishing workflows for content scheduling and monitoring feeds for sentiment signals. Integrations were implemented for WhatsApp and Facebook messaging and live chat endpoints to aggregate inbound conversations into the Spotler case stream and to surface sentiment for prioritization.
Governance changes introduced role based access, agent queues and templated response workflows to manage the mixed volunteer and agency staffing model, with a phased rollout and training executed by Scooperz in the Netherlands. Reported outcomes from the Spotler Engage deployment include improved engagement and higher first time fix rates as part of CliniClowns Customer Engagement efforts.
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IT Decision Makers and Key Stakeholders at Scooperz
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Buyer Intent: Companies Evaluating Scooperz Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Scooperz software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
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Scooperz System Integrator / VAR Profile
Scooperz is a system integrator and technology consulting firm headquartered in Breda, Netherlands, with approximately 40 employees and annual revenues of $4M.
Scooperz implements and supports enterprise applications across markets such as CRM.
APPS RUN THE WORLD tracks 1 verified Scooperz software implementations across industries and regions, including: CliniClowns where Scooperz implemented Spotler OBI4wan OBI Engage.
Scooperz has a strategic VAR/SI partnership with Spotler, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Scooperz partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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