Scottish Communications Group
Arran House Business Park, Arran Road,
Perth, PH1 3DZ,
United Kingdom
Perth, PH1 3DZ,
United Kingdom
44 17 3856-3000
Communications
Scottish Communications Group
List of Software Implementations where Scottish Communications Group is Reseller or System Integrator
Scottish Communications Group, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Scottish Communications Group collaboration with software players such as Pegasystems empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Scottish Communications Group is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Scottish Communications Group | Pegasystems | Pega Federated Case Management | Case Management | ERP Services and Operations |
List of Software Implementations where Scottish Communications Group is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Scotiabank Global Wealth Management | Banking and Financial Services | 2700 | $590M | Canada | Pegasystems | Pega Federated Case Management | Case Management | 2017 | In 2017, Scotiabank Global Wealth Management implemented Pega Federated Case Management to standardize servicing and contact-center workflows, using the Pega Federated Case Management application as the central Case Management platform. Rules Cube implemented Pega-based servicing, contact-center and case-management components for the bank, and Scottish Communications Group is listed as the SI/VAR on the engagement. The implementation focused on federated case execution and orchestration, configuring Pega Federated Case Management to execute cases remotely across multiple host applications, and to provide unified case routing and workflow orchestration. Functional capabilities implemented included contact-center case handling, servicing case lifecycles, and consolidated agent 360 views, leveraging Pega case orchestration and decisioning patterns common to Case Management deployments. Integrations emphasized cross-application case execution within the bank in Canada, enabling Pega to surface and progress cases that span multiple source systems without naming or replacing specific backend applications. The engagement supported contact-center and servicing processes across multiple countries, extending operational coverage beyond Canada and aligning case context across distributed systems. Governance changes centered on centralizing case governance and standardizing servicing workflows, with configuration controls and role based access to support agent interactions and case escalation. Per the partner case study, the rollout delivered improved agent 360 views and reported operational ROI, as documented by Rules Cube. |
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IT Decision Makers and Key Stakeholders at Scottish Communications Group
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Buyer Intent: Companies Evaluating Scottish Communications Group Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Scottish Communications Group software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Scottish Communications Group System Integrator / VAR Profile
Scottish Communications Group is a system integrator and technology consulting firm headquartered in Perth, United Kingdom, with approximately 35 employees and annual revenues of $7M.
Scottish Communications Group implements and supports enterprise applications across markets such as ERP Services and Operations.
APPS RUN THE WORLD tracks 1 verified Scottish Communications Group software implementations across industries and regions, including: Scotiabank Global Wealth Management where Scottish Communications Group implemented Pega Federated Case Management.
Scottish Communications Group has a strategic VAR/SI partnership with Pegasystems, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Scottish Communications Group partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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