Vienna, 1100,
Austria
Sonorys Technology Austria
Sonorys Technology Austria, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Sonorys Technology Austria collaboration with software players such as Eleveo empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Sonorys Technology Austria | Eleveo | Eleveo Call Recording | Call Tracking and Recording | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
Notruf No | Healthcare | 232 | $8M | Austria | Eleveo | Eleveo Call Recording | Call Tracking and Recording | 2023 |
In 2023, Notruf No implemented Eleveo Call Recording to capture emergency dispatch interactions for the 144 Notruf service in Lower Austria. The deployment used Elevēo CallREC and QM to satisfy strict availability and forensic requirements for public safety operations.
The implementation is a centrally hosted, fully redundant Call Tracking and Recording deployment provisioned with mirrored recording nodes and searchable archives to ensure operational continuity and forensic access. Elevēo CallREC was configured for continuous call capture and metadata indexing, while the QM module enabled structured quality management workflows and audio review.
Sonorys Technology Austria delivered the project and operated the redundant hosting topology, integrating recording storage and mirrored replication to provide high availability across the emergency dispatch environment. The solution records millions of calls annually and provides searchable, mirrored recordings for compliance and operational continuity in public safety dispatch.
Operational coverage focuses on emergency dispatch and quality assurance functions within the 144 Notruf service in Lower Austria, with searchable recordings used for incident reconstruction and compliance audits. Governance was aligned to forensic requirements and strict availability controls to support public safety investigators and dispatch operations.
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Buyer Intent: Companies Evaluating Sonorys Technology Austria Services
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