London, EC3V 3LN,
United Kingdom
SystemsAccountants
SystemsAccountants, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. SystemsAccountants collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| SystemsAccountants | Microsoft | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | CRM |
| SystemsAccountants | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Sciensus | Life Sciences | 1600 | $222M | United Kingdom | Microsoft | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | 2020 |
In 2020, Sciensus implemented Microsoft Dynamics 365 Customer Engagement as a core component of a broader Microsoft D365 F&O/CE program to establish a unified customer engagement and operations backbone. Sciensus engaged SystemsAccountants in November 2018 to supply contract resources across Solutions Architecture, Data Migration, Change and Communication, Deployment, and PMO to staff the program and manage delivery risk.
The Microsoft Dynamics 365 Customer Engagement deployment focused on Customer Engagement category capabilities such as contact and account management, case management, workflow automation, and orchestration of patient interaction processes. Solutions architecture and data migration specialists from SystemsAccountants configured entity models, data mapping, and staged migration pipelines to consolidate patient interaction records and operational master data into the D365 F&O and CE estate.
Integration work explicitly tied Microsoft Dynamics 365 Customer Engagement to Dynamics 365 Finance and Operations, enabling record level handoffs between clinical and financial processes. The implementation supported operational coverage across Sciensus business functions including patient services, operations, clinical support, logistics, and customer service for the companys UK, Switzerland and Europe footprint. SystemsAccountants also supported recruitment of senior permanent hires for Change and Communications, Routing Optimisation, and Networks and Infrastructure to augment the delivery team.
Governance was delivered through an embedded PMO and change function supplied by SystemsAccountants, with deployment and communications staffing available at short notice to maintain program cadence. The program concluded with a successful digital transformation outcome that streamlined operations, enhanced customer experiences, and positioned Sciensus for future growth and innovation, demonstrating the role of targeted external resources in complex ERP and CRM rollouts.
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Sciensus | Life Sciences | 1600 | $222M | United Kingdom | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2020 |
Sciensus implemented Microsoft Dynamics 365 for Finance and Operations in 2020 as part of a broader digital transformation program. The deployment was scoped as an ERP Financial initiative and was supported by SystemsAccountants, which began providing contract resources in November 2018 to staff solutions architecture, data migration, change and communication, deployment, and PMO roles.
The implementation centered on Microsoft Dynamics 365 for Finance and Operations alongside Dynamics 365 Customer Engagement components to establish an enterprise backbone for finance, operations, and customer workflows. SystemsAccountants resources executed solution architecture and data migration activities, while change and communications specialists helped configure user adoption programs and deployment sequencing aligned to patient-facing service processes.
Operational coverage targeted Sciensus service delivery across the United Kingdom, Switzerland and wider Europe, aligning the ERP Financial platform to enterprise-wide operations that connect patient interaction data and medicine delivery workflows. The project integrated program-level PMO practices with routing optimisation and networks and infrastructure hiring to ensure the platform supported both clinical logistics and customer experience functions.
Governance was reinforced through sustained contract resource supply and targeted recruitment of senior permanent hires in change and communications, routing optimisation, and networks and infrastructure, enabling staged rollouts and governance oversight. The result as reported was a successful digital transformation that streamlined operations, enhanced customer experiences, and positioned Sciensus for future growth and innovation.
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