AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Tata Communications
Location
VSB, Mahatma Gandhi Road, Fort,
Mumbai, 400001,
India
Phone
91 22 6659-1919
Artw Industry
Communications
Employee
Revenue

Tata Communications

List of Software Implementations where Tata Communications is Reseller or System Integrator

Tata Communications, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Tata Communications collaboration with software players such as Cisco Systems empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.

Tata Communications is a Reseller or SI for the following software solutions:
Reseller and SI Vendor Application Category Market
Tata Communications Cisco Systems Cisco Webex Support Customer Support CRM
List of Software Implementations where Tata Communications is a Reseller or SI
Logo Customer Industry Empl. Revenue Country Vendor Product Category When Insight
Maersk Transportation 100000 $8.7B Denmark Cisco Systems Cisco Webex Support Customer Support 2024
Maersk implemented Cisco Webex Support in 2024 to consolidate its global contact center operations onto a cloud contact center platform and address costly, complex on-premises telephony. The engagement was executed with Cisco Systems and managed service partner Tata Communications, with work starting in 2024 and results published in 2025, and the implementation focused on Customer Support workloads across Maersk’s worldwide operations. The deployment used the Webex Contact Center module mapped to Cisco Webex Support, implementing omnichannel routing, agent desktop workflow orchestration, supervisor dashboards, call recording, and reporting capabilities common to Customer Support platforms. Configuration prioritized streamlined agent workflows and enhanced supervisor visibility to improve contact handling and monitoring across distributed teams. Tata Communications acted as the managed service partner responsible for transitioning operational telephony into the cloud and integrating contact center routing with Maersk’s global contact center endpoints, while provisioning unified agent workspaces across sites. Operational coverage was global, encompassing Maersk’s customer support teams and contact center sites worldwide. Governance and operations were centralized under a managed-service model with Cisco Systems and Tata Communications overseeing platform management and upgrades, with an explicit objective to reduce upgrade costs. Reported outcomes included improved agent workflows, enhanced supervisor visibility, and reduced upgrade costs across Maersk’s worldwide operations.
Showing 1 to 1 of 1 entries
IT Decision Makers and Key Stakeholders at Tata Communications
First Name Last Name Title Function Department Email Phone
No data found

Buyer Intent: Companies Evaluating Tata Communications Services

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Tata Communications software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
Logo Company Industry Employees Revenue Country Evaluated
No data found
Tata Communications System Integrator / VAR Profile

Tata Communications is a system integrator and technology consulting firm headquartered in Mumbai, India, with approximately 5852 employees and annual revenues of $2.8B.

Tata Communications implements and supports enterprise applications across markets such as CRM.

APPS RUN THE WORLD tracks 1 verified Tata Communications software implementations across industries and regions, including: Maersk where Tata Communications implemented Cisco Webex Support.

Tata Communications has a strategic VAR/SI partnership with Cisco Systems, backed by verified deployments.

Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Tata Communications partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.

Subscribe to APPS RUN THE WORLD to access the complete Tata Communications dataset, verified system implementations, and related deployment insights.