Walnut Creek, 94596, CA,
United States
TRX Training
TRX Training, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. TRX Training collaboration with software players such as Wildix empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Materiale Elettrico Firenze | Distribution | 500 | $140M | Italy | Wildix | Wildix VoIP | PBX, VoiP and Phone Systems | 2023 | In 2023, Materiale Elettrico Firenze implemented Wildix VoIP to consolidate telephony across its nationwide Italian distribution and retail network. The Wildix VoIP deployment addressed high-volume B2B communications and centralized call handling under the PBX, VoiP and Phone Systems category. The implementation centralized call control and licensing with more than 600 Wildix licences, establishing a unified IP telephony architecture that combined enterprise PBX functions, presence and unified communications capabilities, and multi-site call routing. Configuration work focused on call queuing, automated call distribution, IVR and conferencing modules to support sales, customer service and logistics operations across retail and distribution sites. Eritel Telecomunicazioni led the implementation and TRX Training supported rollout activities and end user training across locations. Governance consolidated licensing management and standardized telephony provisioning and support processes, enabling consistent internal and external communications and improved logistics support across Italy. | |
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Tanners Wines | Distribution | 109 | $32M | United Kingdom | Wildix | Wildix VoIP | PBX, VoiP and Phone Systems | 2024 | In 2024, Tanners Wines implemented Wildix VoIP to unify communications across multiple UK branches. The deployment sits in the PBX, VoiP and Phone Systems category and was designed to enable remote and hybrid working for retail and distribution staff. The implementation emphasized cloud telephony capabilities with integrated internal calling and inter-site call overflow to preserve voice continuity across branch locations. Configuration concentrated on centralized call routing and cloud-hosted session handling to support distributed users and simplify handset and endpoint management. Connexis implemented the Wildix solution, and TRX Training is recorded as the SI/VAR associated with the project. Operational scope covered multiple UK branches and impacted business functions including store operations, customer service, and remote workforce communications within the retail and distribution operation. Governance included centralized telephony administration and cross-site overflow policies to manage call routing and availability during peak periods. The rollout reported minimal migration disruption and measurable cost savings for the retail and distribution operation as stated in the implementation notes. |
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Buyer Intent: Companies Evaluating TRX Training Services
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