New Britain, 06053, CT,
United States
Vertex
Vertex, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Vertex collaboration with software players such as Vertex empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Vertex | Vertex | Vertex TaxCompliance | Governance, Risk and Compliance | TRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
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Ryerson Holding Corporation | Manufacturing | 4600 | $5.1B | United States | Vertex | Vertex TaxCompliance | Governance, Risk and Compliance | 2017 |
In 2017 Ryerson Holding Corporation implemented Vertex TaxCompliance within the Governance, Risk and Compliance category to strengthen tax controls and AR accuracy across its North America operations. The deployment targeted order to cash workflows and exemption certificate administration as part of a companywide effort to centralize tax determination and reporting.
The implementation used Vertex O Series and Vertex PLUS Tools, configured to manage exemption certificates, tax calculation logic, and compliance reporting. Configuration work focused on embedding tax calculation into invoice and order processing, and on instrumenting exemption certificate capture and validation to reduce manual AR exceptions.
Vertex TaxCompliance was integrated with Ryerson’s SAP ERP environment to orchestrate tax decisions during invoice creation and to feed consolidated tax reporting. Operational coverage explicitly included accounts receivable and order management teams across North America, with interfaces designed to streamline exemption processing and audit traceability.
The program was completed with Vertex Global Professional Services as the implementation partner, and governance changes standardized exemption handling and reporting workflows. The deployment reduced incorrectly set up taxable customers by 30 percent and cut exemption processing time by approximately 50 percent, delivering documented improvements in accuracy and audit readiness.
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Buyer Intent: Companies Evaluating Vertex Services
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