Ryerson Holding Corporation
227 West Monroe Street 27th Floor,
Chicago, 60606, IL,
United States
Chicago, 60606, IL,
United States
1 312-292-5000
Manufacturing
Ryerson Holding Corporation Technographics
Ryerson Holding Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ryerson Holding Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4600 Ryerson Holding Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ryerson Holding Corporation has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, ADP Benefits for Benefits Administration in 2012, LiveChat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ryerson Holding Corporation is running and its propensity to invest more and deepen its relationship with SAP , ADP , Peoplefluent or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ryerson Holding Corporation revenues, which have grown to $5.11 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ryerson Holding Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ryerson Holding Corporation Tech Stack and Enterprise Applications
Ryerson Holding Corporation ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Ryerson Holding Corporation implemented SAP ERP ECC 6.0 as its ERP Financial system to centralize transactional finance, pricing, and order management. SAP ERP ECC 6.0 was configured to support commercial order-to-cash and procurement workflows that underpin Ryerson’s e-commerce and distribution operations.
Core modules implemented included Sales and Distribution SD and Materials Management MM, configured to manage pricing procedures, customer-specific discount logic, inventory postings, and procurement receipts. The deployment included creation of testing data sets, configuration of batch processing for daily order imports and settlement, and preparation of UAT scenarios to validate pricing, tax, and fulfillment flows.
Integrations were built between SAP ERP ECC 6.0 and Ryerson’s e-commerce stack, specifically Ryerson.com 3.0, STS, and CSW, coordinated by ERP programmers and third party web designers. Those interfaces carried order, pricing, and customer master data and required operational monitoring of nightly batch jobs and error-handling routines to ensure data consistency across channels.
Operational scope covered the e-Commerce team, Information Technology, and commercial functions including pricing and customer service, with governance structured around daily standups, UAT cycles, and cross-functional issue resolution. The Sr. e-Commerce Business Analyst role supported requirement gathering, functional design, defect triage, and coordination of fixes between business stakeholders and technical teams to maintain alignment between SAP ERP ECC 6.0 and front-end e-commerce platforms.
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ERP Financial | ERP |
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2019 | 2019 |
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Ryerson Holding Corporation HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Benefits | Benefits Administration | HCM | n/a | 2012 | 2012 |
In 2012, Ryerson Holding Corporation implemented ADP Benefits as its Benefits Administration platform to centralize administration of US employee benefit plans and enrollment workflows. The ADP Benefits deployment focused on core benefits lifecycle processes, covering benefits enrollment, open enrollment orchestration, eligibility rule configuration, and administration of retirement plans such as 401k and pension programs.
ADP Benefits was configured to deliver capabilities typical of the Benefits Administration category, including enrollment and eligibility management, carrier relationship management, COBRA administration support, benefits dashboards, and compliance reporting. The implementation included structured data and reporting workflows to prepare information for plan audits, non-discrimination testing, and 5500 submissions, and it supported creation of employee communications and decision-support materials for open enrollment periods.
The environment was designed for HRIS interoperability, reflecting Ryerson requirements for platforms such as SAP and ADP Ev5 that were referenced in staffing and technology competency notes. The deployment connected benefits administration processes to external plan carriers and vendor portals to exchange enrollment and eligibility data, and it aligned with payroll and HR data flows to maintain accurate enrollment records.
Governance and operational staffing centered on a Senior Benefits Analyst model, with the role acting as project manager for open enrollment, coordinating vendors, developing written communications, and scheduling employee information sessions. Policy and procedure development, compliance with federal, state, and local regulations, and ongoing carrier performance management were embedded into operational processes to sustain ADP Benefits as the primary Benefits Administration system.
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Compensation Management | HCM |
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2012 | 2012 |
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Payroll Tax Compliance | HCM |
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2012 | 2012 |
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Payroll | HCM |
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2012 | 2012 |
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Payroll | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Ryerson Holding Corporation AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Ryerson Holding Corporation implemented LiveChat on its public website. LiveChat is a Chatbots and Conversational AI application used to deliver real-time web chat for customer service, sales inquiries, and lead capture on the corporate site.
The implementation centers on an embedded web chat widget and an agent console, leveraging LiveChat capabilities such as session routing, canned responses, conversation transcripts, and chat to email handoff to manage inbound web conversations. Operational ownership sat with customer service and ecommerce support workflows, consolidating web-originated customer interactions into a single conversational channel. Governance emphasis was placed on agent workflow configuration and conversational scripting to standardize responses and routing. The source does not specify integrations with other back end systems or third party platforms.
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Ryerson Holding Corporation Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Ryerson Holding Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Ryerson Holding Corporation SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2015 | 2015 |
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Supply Chain Management | SCM |
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2015 | 2015 |
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Ryerson Holding Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2008 | 2008 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Ryerson Holding Corporation ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Ryerson Holding Corporation Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2011 | 2011 |
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Supplier Relationship Management | Procurement |
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2011 | 2011 |
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Ryerson Holding Corporation TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2017 | 2017 |
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Treasury Management | TRM |
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2020 | 2020 |
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Ryerson Holding Corporation PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Operating System (OS) | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Ryerson Holding Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2019 | 2019 |
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Network Virtualisation | IaaS |
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2019 | 2019 |
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Ryerson Holding Corporation CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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Ryerson Holding Corporation Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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HRO (HR Outsourcing) | Professional Services |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Ryerson Holding Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Ryerson Holding Corporation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ryerson Holding Corporation IT executives and key decision makers. This section highlights Ryerson Holding Corporation's latest recorded technology evaluations, including SAP SuccessFactors Employee Central Payroll for Payroll on 2024-11-08 and SAP Fieldglass for Contingent Labor Management on 2024-11-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ryerson Holding Corporation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ryerson Holding Corporation Technographics
Ryerson Holding Corporation is a Manufacturing organization based in United States,
with around 4600 employees and annual revenues of $5.11 billion.
Ryerson Holding Corporation operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, ADP Benefits and LiveChat,
covering areas like ERP Financial, Benefits Administration and Chatbots and Conversational AI.
Ryerson Holding Corporation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, ADP and LiveChat, Inc..
Ryerson Holding Corporation recently adopted applications including
Zoom in 2021, Microsoft Clarity in 2021 and Microsoft Azure Monitor in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ryerson Holding Corporation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ryerson Holding Corporation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ryerson Holding Corporation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.