Perafita, 4455-586,
Portugal
X
X, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. X collaboration with software players such as Intuit, Artificial Solutions and DigitalGenius empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Professional Services | 500 | $100M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 | ||
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Retail | 8000 | $2.6B | Canada | Artificial Solutions | Artificial Solutions Teneo AI Platform | Chatbots and Conversational AI | 2015 | In 2015 IKEA Canada implemented Artificial Solutions Teneo AI Platform as a Chatbots and Conversational AI solution to power the Ask Anna conversational assistant. The deployment emphasized the platform’s extensive language capabilities to support IKEA’s international presence and multilingual user interactions. Implementation centered on Teneo Studio as the authoring environment within the Artificial Solutions Teneo AI Platform, enabling conversational model building, multilingual language resources, and local content editing. The configuration prioritized modular conversational assets and language packs, allowing Ask Anna’s dialogue and response templates to be updated without centralized code changes. Operational scope included local IKEA employees who were granted the ability to modify Ask Anna’s responses, enabling adaptation to local customs and market language nuances. The work impacted customer-facing communication workflows and internal support teams by shifting content ownership toward store and country teams, while preserving a centralized conversational platform for consistency. Governance moved toward a distributed content model, using Teneo Studio to manage role based authoring and local review of utterances and responses. This approach preserved centralized conversational infrastructure in the Artificial Solutions Teneo AI Platform, while enabling localized governance and ongoing iterative updates by regional teams. | |
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Retail | 50 | $5M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2009 | ||
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Retail | 75 | $10M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2010 |
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Professional Services | 3000 | $240M | United States | DigitalGenius | DigitalGenius AI Platform | Chatbots and Conversational AI | 2017 |
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Leisure and Hospitality | 170 | $17M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
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Banking and Financial Services | 40 | $5M | Canada | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
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Distribution | 600 | $50M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2009 |
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Retail | 65 | $10M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
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Professional Services | 177 | $18M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
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Buyer Intent: Companies Evaluating X Services
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