Perafita, 4455-586,
Portugal
X
X, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. X collaboration with software players such as Genesys, Intuit and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Communications | 11496 | $6.3B | Belgium | Genesys | Genesys PureEngage Platform | Call Center,Customer Engagement | 2016 |
In 2016, Proximus Group deployed Genesys PureEngage Platform to support its large-scale contact center operations. Proximus Group is the largest mobile telecom and quad play provider in Belgium, operating a contact center that processes 20 million incoming customer interactions yearly across more than 15 channels.
The implementation is built on the Genesys Customer Experience Platform and includes Genesys Self-Service for IVR driven customer self-help. Genesys PureEngage Platform was configured to manage multichannel interaction routing, IVR automation, and agent-facing session handling, aligning with Call Center,Customer Engagement functional workflows such as queue management, skill based routing, and self-service deflection.
The deployment spans more than 20 contact center locations and supports about 3,000 contact center agents who respond to calls and service requests. Architecture and operational provisioning emphasize centralized omnichannel session orchestration and distributed agent routing across sites, enabling unified interaction handling across voice and digital channels.
Governance centered on centralized routing rules, channel prioritization, and IVR self-service content management to standardize customer flows and agent handling across locations. Genesys Self-Service enables customers to help themselves through IVR, while the Genesys Customer Experience Platform provides the core orchestration and agent interaction capabilities required for enterprise scale Call Center,Customer Engagement operations.
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Professional Services | 50 | $5M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2010 |
In 2010, Psynergy Programs Inc implemented Intuit Quickbooks Enterprise. The deployment served core accounting and project billing needs within the company's 50-employee United States professional services organization, defined as an ERP Financial implementation.
Configuration focused on standard ERP Financial capabilities, with implementation of general ledger, accounts payable, accounts receivable, invoicing and project job-costing workflows to support client engagements. The Intuit Quickbooks Enterprise configuration included a centralized chart of accounts, customized invoice templates and rate schedules for billable projects, and setup of fiscal periods and closing procedures to align accounting with project delivery cycles.
Integrations emphasized operational connectivity typical for ERP Financial deployments, using bank feed reconciliation and credit card transaction imports, payroll interface processes, and timekeeping data ingestion for project billing. Operational coverage spanned finance, client billing and project delivery teams, enabling transactional flows from time capture through invoicing and cash application.
Governance and process restructuring established role based access controls, segregation of duties around AP approvals and billing adjustments, and defined month end close and invoice approval workflows. Rollout followed a staged approach across departments with documentation of control points and an audit trail to support ongoing financial governance.
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Banking and Financial Services | 300 | $50M | Canada | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2011 |
In 2011, Public Outreach Fundraising implemented Intuit Quickbooks Enterprise as its ERP Financial application. The deployment was scoped for a 300 employee, Canada headquartered organization with an existing preference for computer based accounting programs and a stated Quickbooks preference, aligning the selection with incumbent staff familiarity.
The Intuit Quickbooks Enterprise implementation focused on core financial modules typical of ERP Financial systems, including general ledger configuration, accounts receivable and accounts payable workflows, invoicing and bank reconciliation, and financial reporting. Intuit Quickbooks Enterprise was configured to support fund and donation accounting workflows common to fundraising operations, with chart of accounts design and reporting structures adapted to separate program and donor funds.
Operational coverage targeted the finance and fundraising accounting functions, centralizing transaction processing and month end close activities across the organization in Canada. Role based access and permission controls were established for finance staff, with standardized workflows for billing, cash application, and supplier payments to enforce accounting controls.
Governance changes emphasized formalized accounting policies and a consolidated chart of accounts to reduce transactional fragmentation, while training leveraged staff experience with computer based accounting programs to accelerate adoption of Intuit Quickbooks Enterprise. No external systems or implementation partners were specified in the source notes.
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Education | 60 | $6M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2013 |
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Professional Services | 948 | $267M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2010 |
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Banking and Financial Services | 80 | $8M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
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Professional Services | 125 | $15M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
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Professional Services | 1200 | $250M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
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Professional Services | 175 | $45M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
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Consumer Packaged Goods | 80 | $8M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2014 |
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Buyer Intent: Companies Evaluating X Services
- Sigma IQ, a United States based Professional Services organization with 160 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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| Sigma IQ | Professional Services | 160 | $30M | United States | 2026-03-18 |