Zones
1102 15th St Sw Ste 102,
Auburn, 98001-6524, WA,
United States
Auburn, 98001-6524, WA,
United States
1 253-205-3000
Professional Services
Zones
List of Software Implementations where Zones is Reseller or System Integrator
Zones, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Zones collaboration with software players such as Cisco Systems empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
List of Software Implementations where Zones is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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K&N Engineering | Manufacturing | 650 | $155M | United States | Cisco Systems | Cisco Business Edition 6000 | PBX, VoiP and Phone Systems | 2016 |
In 2016, K&N Engineering implemented Cisco Business Edition 6000 as a PBX, VoiP and Phone Systems deployment to address phone system, contact center, and IP fax requirements that were no longer meeting business needs. The implementation was led by Zones and targeted K&N headquarters in California, a 10 building campus of nearly 400,000 square feet, and extended to the company’s facilities in England and the Netherlands, covering engineering, product design, manufacturing, warehousing, test operations, purchasing, sales, customer service, marketing, and corporate offices.
The solution architecture centers on Cisco Business Edition UC servers hosting all virtual machines and contact center services, with Cisco Unified Communications Manager providing voice and video features, Cisco Unity Connection delivering messaging and intelligent call routing, and Cisco Unified CM IM and Presence Service enabling enterprise instant messaging and presence. Cisco Jabber was implemented for IM, presence, voice, video, visual voicemail, and web collaboration, while Cisco Collaboration Edge Architecture was used to enable teleworkers and mobile Jabber users to connect without a VPN client.
Third party integrations implemented alongside Cisco products were Imagicle StoneFAX for IP faxing and Enghouse Interactive for Cisco UC for multi-channel real time communications management, both integrated with Cisco infrastructure to deliver desk delivered faxes, central archiving, and unified handling of voice, email, fax, SMS, web, and social channels. The architecture emphasized virtualized UC services on the BE6000 platform to simplify administration and to surface new reporting and contact center statistics for supervisors and managers.
Governance and rollout included Zones led consulting sessions, technical assessments, requirements reviews, and proof of concept demonstrations with subject matter experts, followed by a coordinated engineering engagement to deploy and tune the solution. Post implementation outcomes reported by K&N included improvements in internal collaboration, increased access to the global sales team, simplified communications management, greater real time statistics and reporting, more effective contact center agent and supervisor communications, and operational efficiencies from Imagicle StoneFAX such as email delivery of faxes and centralized archiving that reduced paper handling.
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K&N Engineering | Manufacturing | 650 | $155M | United States | Cisco Systems | Cisco Jabber | Audio Video and Web Conferencing | 2016 |
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K&N Engineering | Manufacturing | 650 | $155M | United States | Cisco Systems | Cisco Unified Communications Manager | Audio Video and Web Conferencing | 2016 |
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Manufacturing | 650 | $155M | United States | Cisco Systems | Cisco Unity Connection | Collaboration | 2016 |
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IT Decision Makers and Key Stakeholders at Zones
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Buyer Intent: Companies Evaluating Zones Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Zones software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
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Zones System Integrator / VAR Profile
Zones is a system integrator and technology consulting firm headquartered in Auburn, United States, with approximately 1400 employees and annual revenues of $1.3B.
Zones implements and supports enterprise applications across markets such as Collaboration.
APPS RUN THE WORLD tracks 4 verified Zones software implementations across industries and regions, including: K&N Engineering where Zones implemented Cisco Business Edition 6000, K&N Engineering where Zones implemented Cisco Jabber, and K&N Engineering where Zones implemented Cisco Unified Communications Manager.
Zones has a strategic VAR/SI partnership with Cisco Systems, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Zones partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
Subscribe to APPS RUN THE WORLD to access the complete Zones dataset, verified system implementations, and related deployment insights.