Singapore, x,
Singapore
10Am Communications Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 10Am Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 10Am Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 10Am Communications has purchased the following applications: Tidio Live Chat for Chatbots and Conversational AI in 2022, Hubspot CRM for CRM in 2022, MailChannels for Transactional Email in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 10Am Communications is running and its propensity to invest more and deepen its relationship with Tidio , HubSpot , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 10Am Communications revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 10Am Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, 10Am Communications deployed Tidio Live Chat on its website. The Tidio Live Chat application functions as a web-embedded customer engagement layer for the Singapore professional services firm, categorized in Chatbots and Conversational AI and applied to front-line sales and client service touchpoints.
Deployment is implemented as a client-side widget embedded into the company website, providing live chat, chat automation, and visitor messaging capabilities consistent with Chatbots and Conversational AI solutions, including basic lead capture and real-time messaging workflows. Operational ownership and configuration are concentrated within a compact internal team given the company size, with lightweight governance covering message templates, automation triggers, and routing rules to preserve consistent external communications.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MailChannels | Legacy | MailChannels | Transactional Email | PaaS | n/a | 2019 | 2019 |
In 2019, 10Am Communications implemented MailChannels as its Transactional Email provider to handle website driven messaging for the firm. MailChannels is used on the company website https://www.4am-communications.com/ to route transactional messages originating from site forms and client facing application flows, establishing a dedicated channel for message delivery separate from general corporate mail.
The deployment is centered on MailChannels as the website SMTP relay and API based sending layer, providing core transactional email capabilities such as authenticated sending, bounce and complaint handling, and deliverability controls typical of Transactional Email solutions. Operational scope is the Singapore based professional services firm with a compact administrative footprint, where configuration and ongoing management are managed by the internal IT or communications lead, and the service directly impacts website driven client notifications and client communications workflows.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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