AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

1&1 Ionos Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2017 2017
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AbleCommerce Legacy AbleCommerce eCommerce eCommerce n/a 2020 2020
In 2020, 1&1 Ionos implemented AbleCommerce on its public website, Apps Category . The deployment centered on AbleCommerce storefront capabilities, configuring the product catalog, shopping cart and checkout workflows, and applying content management for web merchandising. Functional coverage emphasized catalog management, order management, promotions, customer account management and checkout orchestration, consistent with standard ecommerce application patterns. Operational scope was limited to the public website and associated commercial channels, with marketing and ecommerce operations responsible for catalog curation and site content. Governance focused on release controls for merchandising and staged configuration changes through environment-based theming and template management to minimize site disruption. This profile positions AbleCommerce as the application providing storefront, catalog and order functions for 1&1 Ionos in 2020, Apps Category .
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Genesys Legacy Genesys Cloud CX Call Center CRM n/a 2022 2022
In 2022, 1&1 Ionos deployed Genesys Cloud CX to support Call Center operations on their website. Genesys Cloud CX is used as the primary cloud contact center application, providing omnichannel routing, voice and web chat handling, and queue management consistent with Call Center functional terminology. The deployment leverages the Genesys Cloud CX application to surface website chat widgets and route inbound digital contacts to agent workflows. The architecture is cloud native with Genesys Cloud CX operated as a SaaS service and embedded into the Ionos UK web experience for customer service and technical support interactions. Configuration emphasis is on contact routing, queue configuration and agent desktop workflows to centralize customer engagement within the platform. Operational ownership resides with Ionos service teams who manage configuration and routing policies through the Genesys Cloud CX administration tools.
CRM CRM 2022 2022
Customer Experience CRM 2021 2021
Data Management Platform CRM 2021 2021
Digital Advertising Platform CRM 2022 2022
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2021 2021
Tag Management CRM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
IT Decision Makers and Key Stakeholders at 1&1 Ionos
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by 1&1 Ionos Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD 1&1 Ionos Technographics

1&1 Ionos is a Professional Services organization based in United Kingdom, with around 70 employees and annual revenues of $75.0 million.

1&1 Ionos operates a diverse technology stack with applications such as Google Workspace (Formerly Google G-Suite), AbleCommerce and Genesys Cloud CX, covering areas like Collaboration, eCommerce and Call Center.

1&1 Ionos has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, AbleCommerce and Genesys.

1&1 Ionos recently adopted applications including Genesys Cloud CX in 2022, Hubspot CRM in 2022 and HubSpot Ads in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of 1&1 Ionos’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates 1&1 Ionos’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete 1&1 Ionos technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.