Dundrum, D16,
Ireland
123.ie Ireland Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 123.ie Ireland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 123.ie Ireland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 123.ie Ireland has purchased the following applications: Red Hat Enterprise Linux for Apps Development in 2021, Parly Assist for Chatbots and Conversational AI in 2020, OpenSSL for Secure Sockets Layer (SSL) in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 123.ie Ireland is running and its propensity to invest more and deepen its relationship with Red Hat , Parly , OpenSSL or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 123.ie Ireland revenues, which have grown to $85.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 123.ie Ireland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Red Hat | Legacy | Red Hat Enterprise Linux | Apps Development | PaaS | n/a | 2021 | 2021 |
In 2021, 123.ie Ireland deployed Red Hat Enterprise Linux to host its customer-facing website. 123.ie Ireland implemented Red Hat Enterprise Linux as the core operating platform within its Apps Development environment for web delivery. The deployment establishes the operating system layer that supports the website runtime and infrastructure for the insurance company.
Red Hat Enterprise Linux functions as a hardened operating system providing runtime libraries, package management, security update mechanisms, and container-ready capabilities aligned with Apps Development hosting requirements. Operational ownership sits with the web operations and IT infrastructure teams, who manage the RHEL instances in production and apply OS lifecycle processes such as patch management and security hardening. Configuration and governance emphasize system-level controls and runtime stability to support the company website and associated application stacks.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Parly | Legacy | Parly Assist | Chatbots and Conversational AI | AI-Powered Application | Cation Consulting | 2020 | 2020 |
In 2020, 123.ie implemented Parly Assist, a Chatbots and Conversational AI application to automate motor insurance customer onboarding and real-time document processing. The Parly Assist deployment targeted motor lines and was configured to capture and validate driver licences, NCT certificates and tax discs to strengthen digital self service and support straight through processing.
The implementation used an AWS native architecture bootstrapped with Parly and delivered by Cation Consulting, combining a conversational intake layer with document ingestion and verification pipelines. Functional modules included conversational intake flows, OCR based document capture, metadata extraction and automated workflow orchestration to route fully verified applications into straight through processing or to exception queues for manual review.
Operational coverage focused on 123.ie customer onboarding and motor underwriting support, reducing volumes of manual document handling across customer operations and underwriting teams. Governance and rollout were managed with Cation Consulting overseeing integration into the insurer s customer service channels and backend processing, and operational controls introduced for exception handling and verification review.
Parly Assist reduced onboarding time from hours or days to minutes and significantly lowered manual document handling volumes, improving the insurer s digital self service and straight through processing. Ongoing operations emphasized monitoring document processing accuracy and exception throughput to sustain service levels.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenSSL | Legacy | OpenSSL | Secure Sockets Layer (SSL) | CyberSecurity | n/a | 2021 | 2021 |
In 2021, 123.ie Ireland implemented OpenSSL to provide Secure Sockets Layer (SSL) encryption for its public website. The deployment uses OpenSSL as the primary cryptographic library to perform TLS handshakes and certificate handling at the transport layer, terminating TLS for inbound customer sessions on the company web tier.
OpenSSL is configured to manage certificate lifecycle functions, cipher suite configuration, TLS protocol support, and session resumption as part of the web application stack. Operational ownership is centered in infrastructure and operations, responsible for key and certificate rotation, configuration of cipher policies, and embedding OpenSSL libraries into the web server and application delivery layer to secure customer interactions on 123.ie.
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