Chicago, 60661, IL,
United States
16 On Center Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 16 On Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 16 On Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 16 On Center has purchased the following applications: TripleseatDirect for Reservation and Booking Management in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, Zendesk Service for Customer Support in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 16 On Center is running and its propensity to invest more and deepen its relationship with Tripleseat , Google , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 16 On Center revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 16 On Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tripleseat | Legacy | TripleseatDirect | Reservation and Booking Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, 16 On Center implemented TripleseatDirect as its Reservation and Booking Management application to surface event and private dining availability directly on the company website. The implementation focused on customer facing booking flows, embedding TripleseatDirect on the website to capture online inquiries and reservations.
TripleseatDirect was configured to support online availability search, booking capture, event detail management, and centralized reservation records consistent with Reservation and Booking Management functional workflows. For a 25 person leisure and hospitality operator the deployment emphasized a single point of record for front of house and events teams, reducing fragmented booking capture. The TripleseatDirect application name is used across the booking interface and administrative console for staff to manage itineraries and event specifications.
Operational coverage included front of house, events coordination, and reservation administration, with administrative controls established for availability, hold times, and booking details to align staff workflows. Governance centered on workflow standardization to route web bookings into a unified event queue and on administrative role assignment for availability and guest information management.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2022 | 2022 |
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