Singapore, 69113,
Singapore
1CloudHub Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 1CloudHub and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 1CloudHub employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1CloudHub has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2023, Microsoft 365 for Collaboration in 2017, Intuit Mailchimp for Marketing Automation in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1CloudHub is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1CloudHub revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1CloudHub intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, 1CloudHub implemented Zoho SalesIQ on their website, deploying a web-embedded conversational layer to support customer engagement. The deployment maps directly to the Chatbots and Conversational AI category and positions Zoho SalesIQ as the primary front-end for website visitor interaction.
Configuration focused on standard Zoho SalesIQ capabilities, including the embedded chat widget, proactive messaging rules, visitor session tracking, canned response templates, and lead scoring for incoming conversations. The implementation included routing logic to surface high-value chats to live agents and basic conversational automation to capture contact qualification details before handoff.
Operational coverage centers on web channels servicing sales and customer support functions within 1CloudHub’s Singapore operations. Instrumentation for conversational analytics and visitor behavior reporting was enabled through Zoho SalesIQ to provide visibility into chat traffic and lead engagement patterns.
Governance and rollout were organized around internal administration of the Zoho SalesIQ tenant, with configuration ownership handed to the teams managing website operations and sales processes. Change controls emphasized templated responses, escalation rules, and administrator access to conversational logs and reporting.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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