AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

1E USA Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, 1E USA deployed Drift AI Chatbot on their website. The deployment leverages Drift AI Chatbot within the Chatbots and Conversational AI category to provide web-based conversational engagement, automated lead qualification, and routing of inquiries to sales or support, implemented by embedding the conversational widget across public site pages to enable real-time messaging and asynchronous chat workflows. Operational ownership sits with marketing and revenue teams, who configured conversation flows, qualification rules, and handoff triggers to human agents. Governance focused on message templates, escalation workflows, and privacy-compliant data handling for web contact interactions, while the implementation scope is explicitly the company website and supporting sales and marketing business functions, using category-aligned capabilities such as intent detection, session context management, and lead capture orchestration.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot CRM CRM CRM n/a 2019 2019
Customer Experience CRM 2016 2016
Listing Management CRM 2022 2022
Marketing Analytics CRM 2021 2021
Marketing Analytics, Sales Analytics, Customer Support CRM 2019 2019
Marketing Automation CRM 2015 2015
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Email Gateways (SEGs) CyberSecurity 2016 2016
Secure Web Gateways (SWG) CyberSecurity 2019 2019
Professional Services
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PEO (Professional Employer Organization) Professional Services 2016 2017

IT Decision Makers and Key Stakeholders at 1E USA

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 1E USA Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 1E USA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 1E USA digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 1E USA Technographics
1E USA is a Professional Services organization based in United States, with around 100 employees and annual revenues of $13.0 million.
1E USA operates a diverse technology stack with applications such as Drift AI Chatbot, Zoom and Hubspot CRM, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and CRM.
1E USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Drift, Zoom Video Communications and HubSpot.
1E USA recently adopted applications including DreamHost in 2023, Cloudflare CDN in 2023 and Microsoft Entra ID (formerly Azure Active Directory) in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 1E USA’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 1E USA’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 1E USA technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.