1Life (Management Solutions)
LDH House, St Ives Business Park, Parsons Green,
St. Ives, PE27 4AA,
United Kingdom
St. Ives, PE27 4AA,
United Kingdom
44 14 8048-4250
Leisure and Hospitality
1Life (Management Solutions) Technographics
1Life (Management Solutions) Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 1Life (Management Solutions) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 1Life (Management Solutions) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1Life (Management Solutions) has purchased the following applications: Infor SunSystems for ERP Financial in 2015, ShopWorks for Workforce Management in 2017, Hubspot Live Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1Life (Management Solutions) is running and its propensity to invest more and deepen its relationship with Infor , ShopWorks Software , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1Life (Management Solutions) revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1Life (Management Solutions) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
1Life (Management Solutions) Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, 1Life (Management Solutions) implemented Infor SunSystems in an ERP Financial deployment to centralize supplier invoice processing and reconciliation. The implementation supported a Leisure and Hospitality organization of approximately 1,500 employees in the United Kingdom, and was sized to process a sustained volume of more than 50 supplier invoices per day onto Infor SunSystems.
Configuration targeted core finance capabilities, with a focus on accounts payable and the general ledger, supplier ledger maintenance, invoice posting, and structured invoice-to-statement reconciliation workflows within Infor SunSystems. Invoice processing was organized around high-volume supplier invoice capture and posting, with controls and routing configured to ensure invoices were reconciled to supplier statements ahead of ledger posting.
Operational coverage concentrated on finance and procurement functions, consolidating day-to-day AP activity into a central SunSystems instance and standardizing invoice coding and posting practices. Governance changes included formalized reconciliation and approval workflows implemented inside Infor SunSystems to align supplier statement reconciliation with period end controls and routine supplier ledger maintenance.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ShopWorks Software | Legacy | ShopWorks | Workforce Management | HCM | n/a | 2017 | 2017 |
In 2017, 1Life implemented ShopWorks from ShopWorks Software, deploying a cloud based Workforce Management platform across 45 facilities in the United Kingdom. The rollout centralized staff rostering and scheduling for the leisure centre group and replaced multiple manual systems that had been used independently at individual sites.
The ShopWorks application delivered core staff rostering and rota management capabilities, a biometric time and attendance module for managing third party contractors, an online employee portal and a dedicated mobile application, plus an integrated employee messaging module. Functionality emphasized shift creation and qualification rules to ensure the correct qualified staff members are allocated to shifts, schedule visibility for staff, and accurate attendance capture to feed payroll and shift management processes.
Operational coverage included HR, payroll and operations across all 45 sites, with the cloud based architecture providing a central view of rostering to identify overstaffing and shortfalls and to enable demand driven shift adjustments. The biometric time and attendance model was specifically deployed to manage contractor cleaners, recognising unique physical characteristics to create a 100% accurate attendance record for billing and payroll reconciliation.
Governance and process changes centralized rostering rules and introduced review workflows to standardize pay rules and reduce payroll errors, while staff self service access allows employees to view scheduled hours and expected pay on demand. 1Life reported improved control over staff management and greater operational consistency through the ShopWorks Workforce Management deployment.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, 1Life (Management Solutions) deployed Hubspot Live Chat on its public website to provide real-time visitor messaging and front-line guest engagement. Hubspot Live Chat is positioned in the Chatbots and Conversational AI category and serves 1Life (Management Solutions) for customer engagement and inquiry capture alongside digital service channels.
The deployment centers on the Hubspot Live Chat widget embedded in the website, delivering conversational messaging, live agent handoff, and structured chat flows common to Chatbots and Conversational AI implementations. Operational coverage emphasizes website-based customer service and bookings support for leisure and hospitality audiences, and the implementation is aligned to support sales and guest services workflows through chat-driven lead capture and session transcripts. Governance focused on channel ownership and conversational workflow configuration, with templates and routing rules applied to standardize responses and escalate complex inquiries to human agents.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Document Management | Content Management |
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2015 | 2015 |
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Enterprise Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
|
2021 | 2021 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at 1Life (Management Solutions)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 1Life (Management Solutions) Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD 1Life (Management Solutions) Technographics
1Life (Management Solutions) is a Leisure and Hospitality organization based in United Kingdom,
with around 1500 employees and annual revenues of $300.0 million.
1Life (Management Solutions) operates a diverse technology stack with applications such as
Infor SunSystems, ShopWorks and Hubspot Live Chat,
covering areas like ERP Financial, Workforce Management and Chatbots and Conversational AI.
1Life (Management Solutions) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, ShopWorks Software and HubSpot.
1Life (Management Solutions) recently adopted applications including
Spektrix Marketing in 2021, Hubspot Marketing Automation in 2021 and Pathwire Mailgun in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 1Life (Management Solutions)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 1Life (Management Solutions)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 1Life (Management Solutions) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.