AI Buyer Insights:

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● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Michelin, an e2open customer evaluated Oracle Transportation Management

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

1St United Services Credit Union
Location
5901 Gibraltar Dr,
Pleasanton, 94588-2718, CA,
United States
Website
https://www.1stuscu.org/
Phone
1 800-649-0193
Artw industry
Banking and Financial Services
Employee
Revenue

1St United Services Credit Union Technographics

1St United Services Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by 1St United Services Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 162 1St United Services Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that 1St United Services Credit Union has purchased the following applications: Jack Henry Ensenta for Payment Processing in 2019, Microsoft 365 for Collaboration in 2016, Oracle CX Cloud for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems 1St United Services Credit Union is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing 1St United Services Credit Union revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1St United Services Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

1St United Services Credit Union Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Jack Henry & Associates Legacy Jack Henry Ensenta Payment Processing ERP Financial Management n/a 2019 2019
In 2019, 1St United Services Credit Union deployed Jack Henry Ensenta as a Payment Processing solution and surfaced the service on its public website. The deployment of Jack Henry Ensenta on the credit union website provides a member-facing payment acceptance layer for online payments and digital transaction flows. The implementation is visible on the organization website and is positioned within the credit union digital channel for member bill pay and card related transactions. Configuration work for Jack Henry Ensenta included standard Payment Processing components such as an online payment gateway, tokenization for card on file use, ACH and card transaction processing, and server side reconciliation workflows that align with Payment Processing functional expectations. The configuration also incorporated secure transmission and PCI aligned controls as part of the payment processing stack. These modules were configured to support automated posting and settlement processes that connect external payment events to internal accounting workflows. Operationally Jack Henry Ensenta was integrated with the website front end and operationalized by payments operations and member services functions within the credit union. Governance emphasis in the rollout centered on centralized transaction handling, reconciliation procedures, and operational workflows for dispute and exception handling. The implementation scope remained focused on web channel payment processing and downstream operationalization across the credit union payments and servicing functions.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle CX Cloud Customer Experience CRM n/a 2018 2018
In 2018, 1St United Services Credit Union deployed Oracle CX Cloud to deliver Customer Experience through its public website. The Oracle CX Cloud deployment was provisioned as a cloud SaaS instance and used on the credit union website to centralize customer engagement and web driven service interactions. The implementation emphasized web channel instrumentation and customer profile consolidation to support digital account servicing and online member interactions. Oracle CX Cloud was configured with standard Customer Experience capabilities including web self service, contact routing, lead capture, and unified customer profiles to support marketing, sales, and member service workflows. Integrations were implemented between the Oracle CX Cloud instance and the public website using web integration points to surface forms, capture interactions, and persist profile data into the CX system. Governance focused on a centralized customer data schema, consent and preference management, and channel workflow rules to align digital channel operations with service and marketing processes.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2011 2011

IT Decision Makers and Key Stakeholders at 1St United Services Credit Union

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 1St United Services Credit Union Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 1St United Services Credit Union IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 1St United Services Credit Union digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 1St United Services Credit Union Technographics
1St United Services Credit Union is a Banking and Financial Services organization based in United States, with around 162 employees and annual revenues of $20.0 million.
1St United Services Credit Union operates a diverse technology stack with applications such as Jack Henry Ensenta, Microsoft 365 and Oracle CX Cloud, covering areas like Payment Processing, Collaboration and Customer Experience.
1St United Services Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Jack Henry & Associates, Microsoft and Oracle.
1St United Services Credit Union recently adopted applications including Microsoft Azure Cloud Services in 2022, Amazon EC2 in 2021 and Scaleway in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 1St United Services Credit Union’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 1St United Services Credit Union’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 1St United Services Credit Union technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.