20Cube Logistics
25, North Bridge Road, Level 7,
Singapore, 179104,
Singapore
Singapore, 179104,
Singapore
65 6220 5055
Distribution
20Cube Logistics Technographics
20Cube Logistics Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 20Cube Logistics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 20Cube Logistics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 20Cube Logistics has purchased the following applications: BambooHR ATS for Applicant Tracking System in 2017, Oracle Cloud Infrastructure for Application Hosting and Computing Services in 2021, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 20Cube Logistics is running and its propensity to invest more and deepen its relationship with BambooHR , Oracle , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 20Cube Logistics revenues, which have grown to $140.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 20Cube Logistics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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20Cube Logistics Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| BambooHR | Legacy | BambooHR ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 | In 2017, 20Cube Logistics deployed BambooHR ATS as their Applicant Tracking System, embedding BambooHR ATS into the corporate careers page to publish job postings and capture candidate applications directly from the website. The deployment serves recruiting and HR administrative workflows for the Singapore-based distribution company, which operates with approximately 600 employees and centralized hiring needs. Implementation centered on candidate intake, job requisition creation, posting to the embedded career portal, applicant profile management, and pipeline tracking, leveraging standard Applicant Tracking System capabilities. Governance emphasized HR and hiring manager workflows, requisition approvals and centralized candidate records to enforce consistent hiring processes, with the primary integration point being 20Cube Logistics public careers site where BambooHR ATS handles application capture and tracking. |
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Oracle | Amazon EC2 | Oracle Cloud Infrastructure | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 | In 2021, 20Cube Logistics migrated Oracle E-Business Suite from Amazon EC2 to Oracle Cloud Infrastructure. The migration moved the company financial management workload onto Oracle Cloud Infrastructure, an Application Hosting and Computing Services platform, and leveraged Oracle Enterprise Database Service to host the application database and support E-Business Suite processing. The implementation retained Oracle E-Business Suite as the core financial application, running accounts payable, receivables, bank reconciliation, and profit and loss and balance sheet reporting modules on OCI. Oracle Enterprise Database Service was used to migrate database files and execute database scripts, improving database performance and simplifying patching and security maintenance in line with standard Application Hosting and Computing Services practices. The project integrated a previously developed in-house ERP interface with Oracle E-Business Suite on OCI, moving production from Amazon EC2 to Oracle Cloud Infrastructure to resolve licensing visibility and scalability concerns. The deployment scope covered the company financial services function across its global operations in 10 countries, ensuring the platform could scale by adding servers as business demand required. Governance shifted toward OCI native maintenance and patching processes, reducing the need for a separate server maintenance team and removing the financial month end load from on-premises style server management. Reported outcomes include easier security and patch updates, improved performance and efficiency, elimination of prior licensing concerns, and cost savings of nearly 10 percent following the migration to Oracle Cloud Infrastructure. | |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 | In 2017, 20Cube Logistics implemented Freshdesk Messaging (Formerly Freshchat) on its website. The deployment established a customer-facing conversational channel under the Chatbots and Conversational AI category, enabling web-based real-time engagement for customer service and commercial inquiries. Freshdesk Messaging (Formerly Freshchat) was provisioned as an embedded web chat widget to capture, triage, and manage inbound conversations, with operational ownership assigned to the support and sales teams. The implementation emphasized conversational workflows rather than backend system replacements, keeping the scope focused on digital customer engagement on the corporate site. Freshdesk Messaging (Formerly Freshchat) was configured to deliver core Chatbots and Conversational AI capabilities including automated conversational routing, bot-assisted initial engagement, canned responses, and live agent handoff for escalation. Configuration addressed session continuity through conversation history and agent context, and routing rules were established to direct interactions to support or sales queues. Governance centered on centralized management of chat scripts, escalation protocols, and operator access controls managed by the customer support organization, with the channel maintained as the primary web-based conversational touchpoint. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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CRM, Sales Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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ERP Financial | ERP Financial Management |
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2016 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at 20Cube Logistics
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| No data found | ||||||
Apps Being Evaluated by 20Cube Logistics Executives
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FAQ - APPS RUN THE WORLD 20Cube Logistics Technographics
20Cube Logistics is a Distribution organization based in Singapore,
with around 600 employees and annual revenues of $140.0 million.
20Cube Logistics operates a diverse technology stack with applications such as
BambooHR ATS, Oracle Cloud Infrastructure and Freshdesk Messaging (Formerly Freshchat),
covering areas like Applicant Tracking System, Application Hosting and Computing Services and Chatbots and Conversational AI.
20Cube Logistics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as BambooHR, Oracle and Freshworks.
20Cube Logistics recently adopted applications including
Oracle Cloud Infrastructure in 2021, Freshservice in 2021 and Amazon CloudFront in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 20Cube Logistics’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 20Cube Logistics’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 20Cube Logistics technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.