21st Century Business Equipment
646 Murray Street,
West Perth, 6005, WA,
Australia
West Perth, 6005, WA,
Australia
61 8 9321-8902
Professional Services
21st Century Business Equipment Technographics
21st Century Business Equipment Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 21st Century Business Equipment and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 21st Century Business Equipment employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
21st Century Business Equipment has purchased the following applications: PayPal Braintree for Payment Processing in 2019, Perplexity for Generative AI Platforms in 2024, Drift AI Chatbot for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 21st Century Business Equipment is running and its propensity to invest more and deepen its relationship with PayPal , Afterpay , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 21st Century Business Equipment revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 21st Century Business Equipment intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
21st Century Business Equipment Tech Stack and Enterprise Applications
21st Century Business Equipment ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP | n/a | 2019 | 2019 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2022 | 2022 |
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Payment Processing | ERP |
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2024 | 2024 |
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21st Century Business Equipment AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Perplexity | Legacy | Perplexity | Generative AI Platforms | AI Development | n/a | 2024 | 2024 |
In 2024, 21st Century Business Equipment deployed Perplexity on its public website as a Generative AI Platforms implementation. The Australian professional services firm of approximately 25 employees configured Perplexity to surface site content for customer-facing queries and to enable natural language retrieval from its web pages.
Perplexity was implemented to deliver conversational search, knowledge retrieval, and concise content summarization with cited answers, leveraging on-page content indexing to support question answering workflows. The Perplexity integration is embedded in the website experience, routing user queries to the platform and returning generated responses that reference indexed site content.
The deployment focuses on customer engagement and support touchpoints on the corporate website, with operational coverage centered on public-facing interactions rather than internal systems. Governance measures emphasize content indexing controls, query logging, and review workflows to monitor answer accuracy and content appropriateness, aligning the 21st Century Business Equipment Perplexity Generative AI Platforms deployment with standard moderation and oversight practices.
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21st Century Business Equipment AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, 21st Century Business Equipment implemented Drift AI Chatbot on its public website to provide automated conversational experiences. The Drift AI Chatbot implementation is a cloud SaaS conversational interface in the Chatbots and Conversational AI category, configured for on site lead capture, automated routing and scripted FAQ handling consistent with conversational marketing workflows.
Operational scope is focused on customer facing web engagement, supporting sales intake and basic customer service workflows, with configuration and content managed internally by a compact cross functional team. Governance emphasizes message templates, qualification logic and escalation rules, and the Drift AI Chatbot serves as the primary conversational layer integrated into the company website's engagement stack.
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21st Century Business Equipment Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2024 | 2024 |
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21st Century Business Equipment Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2010 | 2010 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2014 | 2014 |
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Web Content Management | Content Management |
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2025 | 2025 |
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21st Century Business Equipment eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2025 | 2025 |
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21st Century Business Equipment CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2021 | 2021 |
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21st Century Business Equipment ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2023 | 2023 |
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21st Century Business Equipment PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2022 | 2022 |
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Apps Development | PaaS |
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2025 | 2025 |
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21st Century Business Equipment IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Cloud Storage | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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21st Century Business Equipment CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2014 | 2014 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2014 | 2014 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2015 | 2015 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at 21st Century Business Equipment
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by 21st Century Business Equipment Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 21st Century Business Equipment IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 21st Century Business Equipment digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD 21st Century Business Equipment Technographics
21st Century Business Equipment is a Professional Services organization based in Australia,
with around 25 employees and annual revenues of $4.0 million.
21st Century Business Equipment operates a diverse technology stack with applications such as
PayPal Braintree, Perplexity and Drift AI Chatbot,
covering areas like Payment Processing, Generative AI Platforms and Chatbots and Conversational AI.
21st Century Business Equipment has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PayPal, Perplexity and Drift.
21st Century Business Equipment recently adopted applications including
WordPress in 2025, WooCommerce in 2025 and Microsoft Clarity in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 21st Century Business Equipment’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 21st Century Business Equipment’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 21st Century Business Equipment technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.