21st Century Insurance
3 Beaver Valley Rd,
Wilmington, 19803, DE,
United States
Wilmington, 19803, DE,
United States
1 877-310-5687
Insurance
21st Century Insurance Technographics
21st Century Insurance Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 21st Century Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 21st Century Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 21st Century Insurance has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2011, Momentive SurveyMonkey for Survey and Questionnaire in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 21st Century Insurance is running and its propensity to invest more and deepen its relationship with Intuit , Paymentus , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 21st Century Insurance revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 21st Century Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
21st Century Insurance Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | x | 2013 | 2013 |
In 2013, 21st Century Insurance implemented Intuit Quickbooks Enterprise as its core accounting application. The deployment was categorized as ERP Financial and was positioned to consolidate transactional accounting and financial reporting for the company’s corporate finance group.
The Intuit Quickbooks Enterprise implementation emphasized standard ERP Financial capabilities, configured to handle general ledger, accounts payable, accounts receivable, fixed asset accounting, and financial reporting. Configuration work included a standardized chart of accounts, multi-user accounting controls, and reporting templates to support statutory and management reporting workflows.
Operational coverage focused on corporate finance and accounting departments across the United States, with the environment provisioned to support month-end close, vendor payment cycles, and receivables management for insurance business functions. Role based access controls and transaction audit trails were implemented to align record keeping with insurance accounting practices and internal control requirements.
Governance changes centered on centralized transaction processing and formalized month-end procedures, including defined approval workflows and reconciliations within Intuit Quickbooks Enterprise. The implementation was documented to sustain consistent accounting practices and to provide a single ERP Financial ledger for corporate financial operations.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) | Analytics and BI | Analytics and BI | n/a | 2011 | 2018 |
In 2011, 21st Century Insurance implemented Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) as its Analytics and BI platform to support financial reporting and OLAP analysis. 21st Century Insurance used Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) to provide centralized Analytics and BI capabilities for finance, with implementation work focused on ETL, multidimensional modeling, and report delivery.
The implementation centered on SSIS driven ETL design and development, creating packages that used Execute Sql Task, Execute Package Task, conditional split, Script Component, Merge, and Lookup transformations. Teams developed SSIS packages to handle imports and exports from MS Excel, SQL Server 2008R2, and flat files, and executed package upgrades tied to moving packages from SQL Server 2005 to SQL Server 2008. Responsibilities included defining Data Source and Data Source Views, building an Operational Data Store, and applying dimensional modeling patterns such as star and snowflake schemas with FACT and dimension tables.
Development of the Analysis Services Project produced multidimensional objects, cubes, and dimensions using SSAS, with OLAP cube design that incorporated MDX calculations, aggregations, partitions, and calculated members aligned to business rules. Reporting work used SQL Server Reporting Services to create user defined financial reports, including single value and multi value parameters, hidden and internal parameters, and default parameters sourced by queries or statically defined, plus numerous ad hoc operational reports for day to day financial analysis. Troubleshooting activities included resolving ODBC and OLEDB connection issues encountered in SSIS packages.
Operational governance emphasized deployed and monitored SSIS packages and incremental management of SSAS artifacts, with responsibilities assigned for data source identification and data model stewardship. The implementation work integrated ETL orchestration, OLAP processing, and report parameterization into the finance reporting workflow, establishing a structured Analytics and BI environment for ongoing financial data delivery and analysis.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Momentive (formerly SurveyMonkey) | Legacy | Momentive SurveyMonkey | Survey and Questionnaire | Collaboration | n/a | 2019 | 2019 |
In 2019, 21st Century Insurance implemented Momentive SurveyMonkey on its website as a Survey and Questionnaire application to capture structured feedback from visitors and policyholders. The deployment targets the public web channel, embedding Momentive SurveyMonkey surveys in digital touchpoints for customer experience and engagement use cases.
The implementation included configuration of survey logic, branching, custom question types, and response collection workflows consistent with Survey and Questionnaire platforms. Administrators provisioned dashboards and exportable response datasets to enable reporting and analysis, while survey templates and distribution lists were established for repeatable campaigns.
Operational scope centers on website-hosted surveys supporting customer experience, marketing, and digital engagement functions, with content management and access controls instituted for survey administration. Governance emphasized survey content approval, respondent data handling procedures, and role-based administration to manage ongoing questionnaire updates and result consumption.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at 21st Century Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by 21st Century Insurance Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD 21st Century Insurance Technographics
21st Century Insurance is a Insurance organization based in United States,
with around 2000 employees and annual revenues of $1.00 billion.
21st Century Insurance operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) and Momentive SurveyMonkey,
covering areas like ERP Financial, Analytics and BI and Survey and Questionnaire.
21st Century Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Microsoft and Momentive (formerly SurveyMonkey).
21st Century Insurance recently adopted applications including
DocuSign eSignature in 2021, Contentsquare in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 21st Century Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 21st Century Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 21st Century Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.