21st Century Software
940 West Valley Road Suite 1604,
Wayne, 19087, PA,
United States
Wayne, 19087, PA,
United States
1 610-971-9946
Professional Services
21st Century Software Technographics
21st Century Software Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 21st Century Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 21st Century Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 21st Century Software has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2022, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 21st Century Software is running and its propensity to invest more and deepen its relationship with Oracle , UKG , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 21st Century Software revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 21st Century Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
21st Century Software Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, 21st Century Software implemented Oracle NetSuite ERP to support finance and operational processes across multiple business lines at the 120 employee professional services firm. This Oracle NetSuite ERP implementation is categorized as ERP Financial and centers on centralized platform administration and configured reporting to serve teams, managers, and executives.
The deployment emphasizes NetSuite platform configuration and extensibility, with a dedicated NetSuite Administrator role responsible for customizations of forms, fields, and reports, creation of saved searches and dashboards, and development of workflows, suite-lets, and other custom solutions. Configuration activities include documenting business requirements and system specifications, diagramming business processes and system workflows, and evaluating current state to design effective solution patterns that meet defined business objectives.
Operational coverage spans finance and accounting workflows, operational reporting, and cross-functional business line needs, with the administrator providing front line support and daily management of the application. Report writing and analytics are implemented as part of the configuration scope, producing dashboards and operational reports that surface company financial information and operational metrics for process owners and executives.
Governance and process work includes maintaining workflows and process documentation, authoring use cases and system workflows at varying levels of detail, and acting as the primary point of contact for NetSuite Support within the company. The role also plans, reviews, and customizes NetSuite configurations on an ongoing basis to align platform behavior with staff needs and internal control requirements.
Ongoing operational responsibilities specified include maintenance and daily management of the NetSuite application, user support for company employees and contractors, and leading report and dashboard development efforts. The implementation therefore centralizes NetSuite administration, configuration, and support functions to sustain ERP Financial operations and continuously adapt the platform to business process changes.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, 21st Century Software implemented UKG Pro Recruiting (ex UltiPro Recruiting). The company exposes UltiPro Recruiting on its public career site to capture applicant flows and surface job postings directly from the ATS. As a Recruiting,Applicant Tracking System the deployment standardizes requisition publishing, candidate intake, screening workflows, interview scheduling, and offer tracking across recruiting and HR operations.
Deployment follows a cloud hosted SaaS model with the ATS embedded into the corporate website for candidate facing workflows and a recruiter facing portal for pipeline management. UKG Pro Recruiting (ex UltiPro Recruiting) configuration emphasizes role based access controls, requisition approval routing, configurable pipeline stages, and compliance related data capture to support professional services hiring. Operational scope covers HR recruiters and hiring managers across the organization, with staged rollout per hiring team to align job templates and intake processes.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, 21st Century Software deployed Microsoft 365 as its primary Collaboration platform. The deployment is positioned as an enterprise tenant for the 120 employee professional services firm and is surfaced on the company website as part of its public-facing digital presence.
The Microsoft 365 implementation centers on standard collaboration modules, including Exchange Online for email, Microsoft Teams for real-time communication, SharePoint Online for document management and intranet content, and OneDrive for personal file storage. Configuration appears oriented toward role-based mailboxes, shared document libraries and team sites, and browser-based Office web app editing to support client engagement and internal delivery workflows.
Operational coverage spans core business functions typical in professional services, including client delivery teams, account management and internal operations, with tenant-level administration and user provisioning used to govern access. The company integrates Microsoft 365 capabilities with its website to surface collaboration content and to route external communications, and governance practices focus on centralized administration, document lifecycle controls and permission management within the Microsoft 365 environment.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2022 | 2022 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at 21st Century Software
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 21st Century Software Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 21st Century Software IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 21st Century Software digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD 21st Century Software Technographics
21st Century Software is a Professional Services organization based in United States,
with around 120 employees and annual revenues of $12.0 million.
21st Century Software operates a diverse technology stack with applications such as
Oracle NetSuite ERP, UKG Pro Recruiting (ex UltiPro Recruiting) and Microsoft 365,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Collaboration.
21st Century Software has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, UKG and Microsoft.
21st Century Software recently adopted applications including
UKG Pro Recruiting (ex UltiPro Recruiting) in 2022, Automattic Jetpack CRM in 2022 and Amazon EC2 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 21st Century Software’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 21st Century Software’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 21st Century Software technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.