22Drives Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 22Drives and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 22Drives employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 22Drives has purchased the following applications: PayPal Braintree for Payment Processing in 2022, Call Back Tracker for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 22Drives is running and its propensity to invest more and deepen its relationship with PayPal , Call Back Tracker , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 22Drives revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 22Drives intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Call Back Tracker | Legacy | Call Back Tracker | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, 22Drives deployed Call Back Tracker on its website to capture and manage inbound customer interactions. Call Back Tracker is a Chatbots and Conversational AI application implemented as a web conversational widget to handle visitor engagement, callback scheduling and lead capture. The 22Drives Call Back Tracker Chatbots and Conversational AI implementation supports customer engagement and lead capture for sales and marketing functions at the Singapore based firm.
Implementation centered on configuring the Call Back Tracker widget, mapping conversational prompts and callback workflows, and enabling basic interaction analytics and reporting typical of Chatbots and Conversational AI solutions. Operational coverage was limited to the website channel and impacted sales and customer service workflows, with ongoing administration handled by marketing and operations staff. Rollout was lightweight, focused on embedding the Call Back Tracker script into site pages, configuring scheduling rules and prompts, and tuning the conversational flows through live testing.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
|
2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
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Tag Management | CRM |
|
2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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