San Ramon, 94583, CA,
United States
24 Hour Fitness Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 24 Hour Fitness and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7500 24 Hour Fitness employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 24 Hour Fitness has purchased the following applications: MicroStrategy ONE Analytics for Analytics and BI in 2014, Dynatrace Ruxit for Application Performance Management in 2020, Sterling Background Check for BackGround Screening in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 24 Hour Fitness is running and its propensity to invest more and deepen its relationship with MicroStrategy , Dynatrace , Sterling Talent Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 24 Hour Fitness revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 24 Hour Fitness intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2014 | 2018 | In 2014, 24 Hour Fitness implemented MicroStrategy ONE Analytics to strengthen its Analytics and BI capabilities. MicroStrategy ONE Analytics was used to design and analyze operational reports focused on EFT performance and to produce rolling forecasts for cash, revenue, fees and bad-debt that informed finance and revenue management workflows. The implementation centered on enterprise report and dashboard development, a semantic metadata layer for consistent KPI definitions, and forecasting workflows that combined historical EFT transaction analysis with modeled revenue and receivables projections. Report design work emphasized scheduled batch reporting and interactive dashboards for drill down into payment performance, fee categories and delinquency trends. Data ingestion and operational coverage included EFT transaction feeds, membership billing and point of sale revenue streams, and general ledger extracts to align cash forecasting with accounting. The deployment served corporate finance and revenue operations teams and extended analytical visibility to club operations across the United States, enabling cross-functional consumption of MicroStrategy ONE Analytics outputs. Governance and process changes emphasized report lifecycle control, role based access to sensitive payment and bad-debt reporting, and a cadence of forecast review between analytics and finance stakeholders. Versioned metric definitions and standardized dashboard templates were used to maintain consistency in EFT performance measurement and cash forecasting outputs. |
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Dynatrace | Legacy | Dynatrace Ruxit | Application Performance Management | ITSM | n/a | 2020 | 2020 | In 2020, 24 Hour Fitness implemented Dynatrace Ruxit for Application Performance Management to monitor its public website. The deployment focused on instrumenting the customer-facing web properties, with the full application name Dynatrace Ruxit cited in site instrumentation metadata and page source. The implementation used standard Application Performance Management capabilities, including real user monitoring for browser-level telemetry, synthetic checks for availability, transaction tracing for end to end request visibility, and centralized dashboards and alerting for incident detection. Configuration centered on browser RUM instrumentation and process level agents to capture application and infrastructure metrics, consistent with full stack observability practices. Operational coverage emphasized web operations and digital channels, with monitoring ownership aligned to site reliability and web operations teams. Governance included instrument rollout across site pages, definition of monitoring policies and alert thresholds, and integration of Dynatrace Ruxit dashboards into operational runbooks to support incident triage and performance investigations. The record links the company 24 Hour Fitness, the product Dynatrace Ruxit, and the Application Performance Management category in the context of web performance and availability monitoring for its online customer experience. | |
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IT Service Management | ITSM |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2017 | 2017 | In 2017, 24 Hour Fitness implemented Sterling Background Check as its BackGround Screening solution. Sterling Background Check was provisioned to serve as the enterprise screening engine supporting hiring activity across corporate functions and field clubs. Sterling Background Check was configured to manage end to end candidate screening workflows, including intake, continuous status monitoring, and adjudication of results for new hires and internal Team Members. The Talent Acquisition team used the system to conduct daily review of background checks and to complete individual assessments or adjudications as necessary. The implementation was integrated into the company hiring technology stack, with explicit operational connections to the Talent Scout applicant tracking system Kenexa BrassRing and to SuccessFactors Onboarding, plus linkage to the company career site aggregator CareerBuilder Broadbean. Operational coordination extended to Corporate HR, Field HR, hiring managers at club sites, and Legal for adjudication and compliance handling. Governance and operational ownership rested with the Talent Acquisition Operations Analyst who served as the subject matter expert for Sterling Background Check. Responsibilities included developing and maintaining SOPs, creating process flows and maps, delivering one on one and group training for field and corporate hiring managers, conducting weekly monthly and quarterly audits to support compliance, and managing vendor relationships for recruiting sources. | |
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Benefits Administration | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2015 | 2015 |
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Employee Engagement | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2017 | 2017 |
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Performance and Goal Management | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2013 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Analytics | CRM |
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2011 | 2011 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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EPM | EPM |
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2020 | 2020 |
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Financial Consolidation and Close | EPM |
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2018 | 2018 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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ERP Financial | ERP Financial Management |
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2007 | 2007 |
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Order Management | SCM |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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