AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

24X Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Ruby Legacy Ruby Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2014 2014 In 2014, 24X deployed Ruby Live Chat on its website. Ruby Live Chat is used as a customer-facing conversational interface within the Chatbots and Conversational AI category, embedded on public site pages to capture visitor inquiries and route sessions to staff. The implementation follows a hosted chat widget model appropriate for a small communications firm, providing real-time messaging, session logging, and a vendor-hosted agent console. Functional modules in use align with common Chatbots and Conversational AI capabilities, including live agent chat, automated session routing, message transcripts, and canned response templates for consistent messaging. Operational coverage is limited to customer-facing sales and support workflows on the 24X website, reflecting the firm’s external engagement footprint rather than internal systems. Governance is centered on web-embedded controls and vendor console access, with conversational records retained for subsequent follow up and oversight.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2012 2012
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Salesforce Legacy Salesforce Sales Cloud Sales Automation, CRM, Sales Engagement CRM n/a 2021 2021
IT Decision Makers and Key Stakeholders at 24X
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by 24X Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 24X Technographics

24X is a Communications organization based in United Kingdom, with around 10 employees and annual revenues of $1.0 million.

24X operates a diverse technology stack with applications such as Ruby Live Chat, Google Workspace (Formerly Google G-Suite) and Salesforce Sales Cloud, covering areas like Chatbots and Conversational AI, Collaboration and Sales Automation, CRM, Sales Engagement.

24X has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Ruby, Google and Salesforce.

24X recently adopted applications including Slack Connect in 2022, Salesforce Sales Cloud in 2021 and Ruby Live Chat in 2014, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of 24X’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates 24X’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete 24X technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.