Addison, 75001, TX,
United States
3:16 Collection Technographics
3:16 Collection Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 3:16 Collection and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 3:16 Collection employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 3:16 Collection has purchased the following applications: Amazon Pay for Payment Processing in 2018, Tidio Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 3:16 Collection is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Block (ex Square, Inc) , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 3:16 Collection revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 3:16 Collection intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
3:16 Collection Tech Stack and Enterprise Applications
3:16 Collection ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, 3:16 Collection implemented Amazon Pay as its Payment Processing solution on its public e-commerce site. The implementation anchored Amazon Pay into the website checkout flow, using the Amazon Pay integration pattern for customer authentication, payment authorization, and tokenized payment capture, and was deployed alongside the retailer's Amazon Web Services hosting footprint.
The deployment covered online retail checkout and financial reconciliation workflows, aligning e-commerce operations and finance functions with Amazon Pay interfaces. Governance focused on checkout payment acceptance, order-level payment status updates, and merchant reporting tied to Amazon Pay, while standard Payment Processing capabilities such as secure authorization, tokenization, and buyer experience preservation were central to the configuration.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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3:16 Collection AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, 3:16 Collection implemented Tidio Live Chat on its public website. The company deployed Tidio Live Chat as a Chatbots and Conversational AI solution to provide on-site conversational support, customer engagement and lead capture for its e-commerce storefront.
Implementation focused on the embedded live chat widget and automated conversational workflows typical of the Chatbots and Conversational AI category. Configuration included chat routing to on-duty staff, canned response libraries and basic visitor session tracking to surface active shoppers, with the Tidio Live Chat dashboard used for administration and message history.
Operational ownership is concentrated within the retailer's customer service and e-commerce functions for the 20 employee organization, managed through the application dashboard and standardized response templates to maintain consistent messaging. The deployment is limited to the website channel, and available source information does not indicate integrations with other backend systems.
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3:16 Collection Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, 3:16 Collection implemented Microsoft 365 to support Collaboration. Microsoft 365 is used on their website and serves the company’s 20 employees in the United States, underpinning core retail business functions including internal communications, email, and document authoring.
The deployment follows a cloud tenant model with Microsoft as the vendor and leverages standard Microsoft 365 Collaboration capabilities, including Exchange Online for mail, Office desktop and web apps for content creation, OneDrive and SharePoint Online for shared document libraries, and Microsoft Teams for real time collaboration. Administration and governance are consistent with a small business footprint, with centralized tenant administration, role based access controls, and document sharing workflows aligned to merchandising, e commerce operations, and customer service workflows, while website usage indicates Microsoft 365 functionality is integrated into staff-facing site processes rather than an on premise architecture.
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3:16 Collection eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2022 | 2022 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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3:16 Collection SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2018 | 2018 |
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3:16 Collection CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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3:16 Collection TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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3:16 Collection IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at 3:16 Collection
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Apps Being Evaluated by 3:16 Collection Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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