Irvine, 92614, CA,
United States
361 USA Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 361 USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 361 USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 361 USA has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2011, SAP Apparel and Footwear (SAP AFS) for Retail Management in 2014, Olark Live Chat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 361 USA is running and its propensity to invest more and deepen its relationship with SAP , Apple , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 361 USA revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 361 USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2011 | 2012 |
In 2011, 361 USA implemented SAP ERP ECC 6.0. The deployment targeted core ERP Financial capabilities within the ERP Financial category, aligning finance and procurement processes for a start-up footwear apparel operation.
The SAP ERP ECC 6.0 deployment included the SAP AFS industry extension to address apparel and footwear specific master data and product hierarchies, and it configured core financial modules such as Financial Accounting and Controlling. Procure-to-Pay workflows, invoice processing, and configuration for supply chain collaboration were implemented, leveraging SAP configuration and AFS functionality to support seasonal product flows and product variant management.
Operational coverage included the United States, Brazil, and Taiwan, with a small cross-functional team assembled to execute the multi-country rollout. Integrations and handoffs focused on aligning procure-to-pay processes and supply chain collaboration points between merchandising, procurement, and finance to create contiguous operational workflows.
Project governance emphasized configuration control, targeted workshops, and business process improvement, with the implementation lead managing budget, timelines, and resources through iterative configuration and testing cycles. Cross-functional team leadership and SAP configuration discipline were central to the governance model, driving alignment of merchandising, procurement, and financial close processes.
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Apparel and Footwear (SAP AFS) | Retail Management | ERP Services and Operations | n/a | 2014 | 2015 |
In 2014, 361 USA implemented SAP Apparel and Footwear (SAP AFS) as its Retail Management platform to support a startup footwear and apparel operating footprint that included the United States, Brazil, and Taiwan. The engagement was led by a Global SAP AFS Implementation Lead and targeted core retail operations for a company of approximately 100 employees, aligning the application with merchandising and supply chain priorities.
The implementation centered on SAP Apparel and Footwear (SAP AFS) configuration and functional enablement consistent with Retail Management requirements, with emphasis on procure to pay workflows, assortment and product definition, inventory management, pricing and basic order management capabilities. The project emphasized SAP configuration, design leadership, and business process improvement through workshop driven requirements gathering and iterative configuration cycles.
Operational coverage included procurement, supply chain collaboration, merchandising, and finance teams across the three-country footprint, with the Implementation Lead forming a small cross functional project team and managing budget, schedule and resource allocation for the rollout. The implementation model reflected a consolidated application instance configured to handle apparel and footwear specific master data and transactional processes serving multiple regional legal entities and trading channels.
Governance and rollout governance relied on cross functional workshops, centralized configuration ownership, and staged release planning across the USA, Brazil and Taiwan sites. Project governance responsibilities explicitly included time and budget management, team management, and coordination of SAP configuration and supply chain collaboration activities.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2024 | 2024 |
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Product Review Management | eCommerce |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Partner Relationship Management | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2025 | 2025 |
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