3Fs Technology Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 3Fs Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 3Fs Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 3Fs Technology has purchased the following applications: Adyen for Payment Processing in 2022, iZooto for Chatbots and Conversational AI in 2022, Shopline Platform for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 3Fs Technology is running and its propensity to invest more and deepen its relationship with Adyen , Datability Technologies Private Limited , Shopline or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 3Fs Technology revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 3Fs Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adyen | Legacy | Adyen | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
In 2022, 3Fs Technology deployed Adyen for Payment Processing on its public website. The Malaysia-based professional services company with roughly 10 employees uses Adyen to accept online payments for services sold through its site, centralizing the web checkout payment flow under a single payment vendor.
The implementation focuses on Adyen's payment gateway and checkout integration, combining client-side payment collection embedded in the website with server-side API calls for transaction authorization and tokenization. Configuration includes hosted payment components to reduce PCI scope, standard card acceptance and alternative payment method support typical of Payment Processing platforms, and merchant account settings tuned for service transactions.
Operational coverage is concentrated on the web sales channel and the finance function, with a small internal team managing transaction capture, settlement reconciliation, and payment reporting through Adyen's console. Payment monitoring and basic fraud screening are handled within the platform as part of daily operations.
Governance and rollout were limited to the website checkout and back-office payment workflows, with configuration of user access, settlement windows, and reconciliation processes performed during initial deployment. Ongoing operational ownership sits with finance and the site administrator, who maintain payment settings and perform periodic transaction reviews using Adyen's management tools.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Datability Technologies Private Limited | Legacy | iZooto | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, 3Fs Technology implemented iZooto. The deployment of iZooto, classified under Chatbots and Conversational AI, is embedded on the corporate website as a client-side site script and web chat widget to enable conversational engagement on public pages. The implementation covers customer-facing web channels for the Malaysia-based professional services firm, which operates with a ten person staff. The full application name iZooto is present in the site source and is active across the company site.
3Fs Technology iZooto Chatbots and Conversational AI supports marketing and customer engagement business functions through conversational flows and site-level message orchestration. Functionally the implementation aligns with category-standard capabilities such as conversational workflows, lead capture forms, session management, and basic engagement analytics, with integration limited to the web presentation layer as evidenced by the site-embedded script. Vendor Datability Technologies Private Limited is recorded as the vendor relationship for the deployment. Operational ownership and governance are consistent with a small firm model, with marketing and customer engagement teams expected to manage content and conversational workflows.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopline | Legacy | Shopline Platform | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022, 3Fs Technology implemented Shopline Platform as its eCommerce solution. The deployment brought the Shopline Platform online to power the company website at https://www.3fstech.com.my, aligning the application directly with the firm’s customer facing sales and marketing functions.
The Shopline Platform implementation was configured to deliver core eCommerce capabilities, including a public storefront, product catalog management, checkout workflows, order management, and basic inventory and payment processing capabilities. Configuration emphasis was on storefront content, pricing and catalog setup appropriate for a small professional services firm operating an online channel.
Deployment uses Shopline Platform’s cloud hosted model to run the site, with the application integrated into the company website as the primary commerce engine. Operational coverage is focused on the Malaysia based online channel, supporting sales, marketing, and customer service activities through the Shopline Platform.
Governance and operations were structured for a single site rollout, with platform administration and content management handled by the internal team responsible for the corporate website. Operational processes center on storefront content workflows and order handling within the Shopline Platform, reflecting a compact implementation footprint suited to a 10 employee organization.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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