List of PTC Windchill Quality Management Customers
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Since 2010, our global team of researchers has been studying PTC Windchill Quality Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased PTC Windchill Quality Management for Quality Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using PTC Windchill Quality Management for Quality Management include: Terumo BCT, a United States based Life Sciences organisation with 8000 employees and revenues of $1.50 billion, CONMED Corporation, a United States based Manufacturing organisation with 3900 employees and revenues of $1.37 billion, OMRON Healthcare, a Japan based Life Sciences organisation with 3800 employees and revenues of $941.0 million and many others.
Contact us if you need a completed and verified list of companies using PTC Windchill Quality Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CONMED Corporation | Manufacturing | 3900 | $1.4B | United States | PTC | PTC Windchill Quality Management | Quality Management | 2018 | Kalypso Lp |
In 2018, CONMED Corporation implemented PTC Windchill Quality Management as a global Quality Management foundation to consolidate product information and technical documentation workflows. The Windchill rollout for PLM ran from May 2018 to December 2018, with the Windchill QMS deployment executed between September 2018 and April 2019, and the project engaged system integrator Kalypso Lp for implementation services.
The implementation used Windchill PLM at the core and extended PTC Windchill Quality Management with module-level functionality including a QMS, PLM, Regulatory Information Management System RIMS, and a Service Information Management SIM solution. The deployment incorporated the PTC Arbortext Suite for component content authoring and automated publishing to support structured authoring, and Oberon Technologies configured Titania eIFU Delivery as an out-of-the-box delivery layer integrated with Windchill to publish global eIFU content.
Integrations centered on a Windchill-centric architecture, with Arbortext linked into Windchill for content generation and Titania integrated into the Windchill content flow for eIFU delivery and regional filtering. Operational scope covered CONMEDs global QA, labeling, regulatory and documentation teams, supporting multilingual IFU distribution and EUMDR compliance, and enabling the CMS to surface CAPA and NCR information in real time compared with prior processes that required printing NCRs from Oracle or Trackwise for manual completion.
Governance and rollout were organized through cross-functional stakeholder committees including IT, Quality, and R&D, following a crawl, walk, run staging approach to scale functionality and adoption. Outcomes reported in the program included projects completing early and within budget while meeting EUMDR requirements, a new eIFU delivery site deployed within weeks, administrative updates reduced to five minutes versus over an hour, and the Windchill SIM plus Arbortext solution on target for at least a 20% reduction in translation costs while enabling collaborative authoring and sustained system administration without added headcount.
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OMRON Healthcare | Life Sciences | 3800 | $941M | Japan | PTC | PTC Windchill Quality Management | Quality Management | 2020 | n/a |
In 2020, OMRON Healthcare implemented PTC Windchill Quality Management as its Quality Management platform. PTC Windchill Quality Management was deployed to support R&D and manufacturing quality workflows within the Life Sciences business, with operational coverage spanning teams in Japan, Italy, Vietnam, Mexico and Brazil.
PTC Windchill Quality Management was configured to provide core Quality Management capabilities such as document control, engineering change management, corrective and preventive action workflows, nonconformance tracking and inspection management. Configuration emphasized phase gate integration with PLM processes and phase gate development, aligning quality gates with product lifecycle orchestration in Windchill.
Operational rollout included a structured governance and training program, evidenced by advanced technical training in the Japanese R&D curriculum on PLM, Windchill and Quality Management System practices. Project coordination was centralized through R&D program leads who managed milestone delivery, risk oversight, resource planning and cross regional stakeholder meetings to maintain workflow alignment.
The deployment supported regulatory and market compliance workflows required for EU MDR, ISO 13485 and IEC 60601 and was used to coordinate certification activities for Brazil, Mexico and Vietnam. PTC Windchill Quality Management functions as the canonical Quality Management application for cross site quality governance, pre production readiness activities and phase gate orchestration.
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Terumo BCT | Life Sciences | 8000 | $1.5B | United States | PTC | PTC Windchill Quality Management | Quality Management | 2017 | n/a |
In 2017, Terumo BCT selected PTC Windchill Quality Management to support continuous improvement of global quality processes. The deployment of PTC Windchill Quality Management, in the Quality Management category, was positioned to unify Product Lifecycle Management and Quality Management System functions in a single platform to meet medical device regulatory and operational requirements worldwide.
The implementation emphasized Document Control, Complaint Management, Nonconformance Management and CAPA modules, with explicit plans to deploy PTC’s CAPA and Nonconformance Management modules as part of the integrated platform. Windchill Quality Management was configured using pre-configured, out-of-the-box best-practice templates purpose-built for medical device manufacturers, including Design Control, Risk Management, Audit Management and Unique Device Identification capabilities.
Architecturally the solution was described as a scalable, unified platform enabling traceability between engineering and quality data, allowing Terumo BCT to track, analyze and act on inputs across product design, quality control, training and supply chain functions. The system supports triage and adjudication of customer complaints through integrated workflows so external quality issues can be accurately managed for correction and prevention.
Governance changes centered on standardizing quality management best practices across Terumo BCT’s global operations and sharing quality and engineering intelligence to reduce regulatory overhead. PTC Windchill Quality Management was intended to provide fully traceable product development records and capabilities that support continuous improvement initiatives aimed at maximizing patient safety and product efficacy.
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