Mumbai, 400703,
India
3i Infotech Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 3i Infotech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 3i Infotech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
3i Infotech has purchased the following applications: JobDiva ATS for Applicant Tracking System in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Adobe Experience Manager for Digital Asset Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 3i Infotech is running and its propensity to invest more and deepen its relationship with JobDiva , Workday , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 3i Infotech revenues, which have grown to $78.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 3i Infotech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobDiva | Legacy | JobDiva ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, 3i Infotech implemented JobDiva ATS, an Applicant Tracking System, on its corporate website. The deployment established a public careers portal integration as the primary intake for external applicants, centralizing candidate capture for the company’s India-based talent acquisition teams.
The JobDiva ATS configuration included Applicant Tracking System capabilities such as requisition management, candidate profile and resume parsing, configurable candidate pipelines, interview scheduling, and dashboard reporting. The implementation emphasized structured requisition templates, role-based access for recruiters and hiring managers, and automated notification workflows to support consistent hiring processes.
Integration work focused on embedding JobDiva ATS with the corporate careers site for job posting and application submission, alongside operational connectors for email notifications and calendar-based interview scheduling. Candidate records collected through JobDiva ATS were routed to centralized HR and recruitment teams in India, supporting staffing and hiring for professional services functions across the organization.
Governance and process changes accompanied the rollout, including standardized approval paths for requisitions, defined ownership of pipeline stages, and retention rules for applicant data to support compliance. JobDiva ATS serves as the system of record for external hiring activity, improving recruiter collaboration and providing hiring managers with consolidated visibility into open roles and candidate status.
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Core HR | HCM |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2018 | 2018 |
In 2018, 3i Infotech implemented Adobe Experience Manager as its Digital Asset Management platform to centralize web content and media for marketing and product teams. Adobe Experience Manager was positioned to support Web Content Management, Adobe Sites authoring, and digital asset cataloging across content creation and publishing processes.
The implementation encompassed AEM Sites authoring, development and editing of AEM components, templates, dialogs, and pages, plus Experience Fragments for reusable content. Configuration work included DAM asset models and metadata schemas, rendition generation, content fragment management, and template driven authoring and publishing workflows to enforce brand guidelines.
Integrations were implemented with Workfront to orchestrate editorial project management and approval workflows, WorldServer and Memsource to manage Localization and Translation pipelines, and connectors to Salesforce Commerce Cloud and Product Information Management tools for product asset synchronization. The architecture treated Adobe Experience Manager as the central content hub, with Experience Fragments and DAM assets propagated to commerce and storefront endpoints and translation systems.
Operational scope covered marketing, UX, digital operations and product teams, with governance introduced through role based authoring permissions, template enforcement and structured review cycles managed via Workfront. Reported outcomes included improved collaboration and streamlined workflows, enhanced user experiences through component reuse and XF, and application of Website Performance Optimization and SEO best practices to maintain fast loading pages and consistent search visibility.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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