Chelmsford, CM1 3UP,
United Kingdom
4Gon Solutions Technographics
4Gon Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 4Gon Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 4Gon Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 4Gon Solutions has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 4Gon Solutions is running and its propensity to invest more and deepen its relationship with Oracle , Freshworks , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 4Gon Solutions revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 4Gon Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
4Gon Solutions Tech Stack and Enterprise Applications
4Gon Solutions ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, 4Gon Solutions implemented Oracle NetSuite ERP. The United Kingdom distribution company with approximately 30 employees adopted Oracle NetSuite ERP as its ERP Financial platform to centralize core accounting and transaction processing functions.
Deployment used the native SaaS cloud architecture of Oracle NetSuite ERP and was configured to support standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, order-to-cash workflows, financial segmentation and chart of accounts design. Implementation scope targeted finance and operations teams with inventory valuation touchpoints and period close workflows aligned to distribution business practices. Integrations with other systems are not specified in the source material, and governance emphasis reflected centralizing financial controls and standardizing accounting and transactional processes across its UK operations.
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4Gon Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, 4Gon Solutions implemented Freshdesk Messaging (Formerly Freshchat) on its public website to establish a real-time customer engagement channel. The deployment featured an embedded web messenger widget that routes inbound customer conversations to the distribution support function, aligning the initiative with the Chatbots and Conversational AI category and placing conversational interfaces at the front of customer service workflows.
Configuration work emphasized conversation routing, automated bot flows, and a shared team inbox scaled to a 30-employee operational model. The Freshdesk Messaging (Formerly Freshchat) rollout included setup of canned responses, event-driven triggers, bot handoffs to agents, and administrative controls for agent assignment and escalation, with governance assigned to customer service and web channel owners for ongoing configuration and message handling.
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4Gon Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, 4Gon Solutions deployed Google Workspace (Formerly Google G-Suite) as its core Collaboration platform. The implementation provides corporate Gmail, Google Drive for cloud storage, Docs and Sheets for collaborative authoring, and Google Calendar for scheduling, with administration centralized through the Google Workspace admin console under a single company domain.
Public site references indicate Google Workspace (Formerly Google G-Suite) is used in conjunction with the company website to support corporate email and customer contact workflows. Operational coverage is company wide for this 30 employee United Kingdom distribution firm, with category-aligned capabilities applied to sales, operations and back office functions, user provisioning and account governance managed by internal administrators and standard sharing and access controls enforced through Google Workspace account and group policies.
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4Gon Solutions eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2012 | 2012 |
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4Gon Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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4Gon Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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4Gon Solutions CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at 4Gon Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Founder & Director | Director | Finance | ||||
| Operations Manager | Manager | Finance | ||||
| Business Development Manager | Manager | Sales |
Apps Being Evaluated by 4Gon Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||