Des Moines, 50309, IA,
United States
4Labs Technologies Technographics
4Labs Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 4Labs Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 140 4Labs Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 4Labs Technologies has purchased the following applications: Chatwoot Live Chat for Chatbots and Conversational AI in 2023, Microsoft 365 for Collaboration in 2019, Google Tag Manager for Tag Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 4Labs Technologies is running and its propensity to invest more and deepen its relationship with Chatwoot , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 4Labs Technologies revenues, which have grown to $14.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 4Labs Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
4Labs Technologies Tech Stack and Enterprise Applications
4Labs Technologies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chatwoot | Legacy | Chatwoot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, 4Labs Technologies implemented Chatwoot Live Chat on their website, embedding a customer-facing chat widget to capture inbound inquiries. The deployment positions Chatwoot Live Chat within the company’s customer support and sales engagement stack and aligns with the Chatbots and Conversational AI category, serving as the primary web-based engagement touchpoint for prospects and clients.
Configuration emphasized category-aligned capabilities including real-time messaging, shared agent inboxes, canned responses, conversation tagging, and automated routing to organize inbound web conversations. Operational scope covers support and client services teams who manage triage, assignment, and structured follow up through the Chatwoot Live Chat agent interface, and governance centered on templated response libraries and escalation rules to enforce consistent handling of web leads and support requests.
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4Labs Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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Collaboration | Collaboration |
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2023 | 2023 |
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4Labs Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2020 | 2020 |
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4Labs Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
|
2023 | 2023 |
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4Labs Technologies CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at 4Labs Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 4Labs Technologies Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||