List of Chatwoot Live Chat Customers
San Francisco, n/a, CA,
United States
Since 2010, our global team of researchers has been studying Chatwoot Live Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Chatwoot Live Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Chatwoot Live Chat for Chatbots and Conversational AI include: Nesma & Partners Contracting, a Saudi Arabia based Construction and Real Estate organisation with 40000 employees and revenues of $10.00 billion, Nova Poshta, a Ukraine based Transportation organisation with 32000 employees and revenues of $8.00 billion, Hormuud Telecom Somalia, a Somalia based Communications organisation with 20000 employees and revenues of $2.50 billion, Universidade Nove de Julho, a Brazil based Education organisation with 10000 employees and revenues of $1.50 billion, KINTO Europe Germany, a Germany based Automotive organisation with 300 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using Chatwoot Live Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Chatwoot Live Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1Point Interactive | Professional Services | 10 | $1M | United States | Chatwoot | Chatwoot Live Chat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 1Point Interactive implemented Chatwoot Live Chat, a Chatbots and Conversational AI application, on its public website. The deployment centers on an embedded website chat widget that provides real-time customer conversations and lead capture for the company’s professional services offerings.
The implementation emphasizes core conversational workflows typical of the category, including an embedded live chat widget, an agent inbox for centralized conversation management, persistent conversation history for contextual responses, canned responses, and basic automation rules to triage inbound messages. Configuration and scale were aligned to a 10-person organization, with lightweight administration focused on widget behavior, response templates, and routing rules to support small team operations.
Operational coverage is website-level customer engagement, impacting customer support and sales functions. Governance is implemented within the Chatwoot Live Chat environment, with administrators configuring agent assignments, conversation routing, and moderation workflows for consistent handling of inbound website conversations.
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2EE26 Slough | Construction and Real Estate | 10 | $1M | United Kingdom | Chatwoot | Chatwoot Live Chat | Chatbots and Conversational AI | 2022 | n/a |
In 2022, 2EE26 Slough implemented Chatwoot Live Chat on its company website. The deployment uses Chatwoot Live Chat, classified under Chatbots and Conversational AI, to provide an embedded web chat channel for customer engagement and basic lead capture. As a small UK construction and real estate firm with about 10 employees and modest revenue, the scope emphasizes frontline web interactions rather than enterprise-scale automation.
The configuration leverages the Chatwoot Live Chat widget and agent inbox, employing conversation history, canned responses, and real-time routing to streamline inbound enquiries and maintain customer context. Operational coverage is limited to customer-facing staff handling sales enquiries and support through the website channel, with governance focused on agent access, message handling workflows, and chat transcript retention for operational continuity. The implementation positions 2EE26 Slough Chatwoot Live Chat Chatbots and Conversational AI to centralize web-based customer engagement and support.
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45Th Parallel | Professional Services | 10 | $1M | United States | Chatwoot | Chatwoot Live Chat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 45Th Parallel implemented Chatwoot Live Chat on its public website. The deployment uses Chatwoot Live Chat in the Chatbots and Conversational AI category to provide a persistent web chat widget for client intake, direct messaging, and asynchronous conversation handling for the firm's client services and business development functions.
Configuration centered on the web chat widget, agent inbox workflow and conversation routing to the small team, with conversational features such as canned responses, chat transcripts and offline contact forms to capture inquiries outside business hours. Operational scope covers client facing staff across the company, consolidating inbound client queries through the Chatwoot Live Chat interface and leveraging Chatbots and Conversational AI capabilities for both real time and asynchronous engagement, while administrative access and message handling policies were defined to govern usage and handoffs.
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Professional Services | 140 | $14M | United States | Chatwoot | Chatwoot Live Chat | Chatbots and Conversational AI | 2023 | n/a |
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Education | 10 | $1M | India | Chatwoot | Chatwoot Live Chat | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 600 | $60M | United States | Chatwoot | Chatwoot Live Chat | Chatbots and Conversational AI | 2021 | n/a |
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Manufacturing | 160 | $25M | United States | Chatwoot | Chatwoot Live Chat | Chatbots and Conversational AI | 2021 | n/a |
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Professional Services | 50 | $5M | United States | Chatwoot | Chatwoot Live Chat | Chatbots and Conversational AI | 2022 | n/a |
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Retail | 10 | $1M | United States | Chatwoot | Chatwoot Live Chat | Chatbots and Conversational AI | 2024 | n/a |
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Retail | 27 | $3M | United States | Chatwoot | Chatwoot Live Chat | Chatbots and Conversational AI | 2022 | n/a |
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Buyer Intent: Companies Evaluating Chatwoot Live Chat
- Agilekode, a Pakistan based Professional Services organization with 25 Employees
- Holy Culture, a United States based Media company with 12 Employees
- PAXAFE, a United States based Professional Services organization with 30 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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