Sydney, 2000, NSW,
Australia
5 Star Motor Cruisers Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 5 Star Motor Cruisers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 5 Star Motor Cruisers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 5 Star Motor Cruisers has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017, LiveAdmins Live Chat for Chatbots and Conversational AI in 2020, Google Tag Manager for Tag Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 5 Star Motor Cruisers is running and its propensity to invest more and deepen its relationship with Microsoft , LiveAdmins , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 5 Star Motor Cruisers revenues, which have grown to $1.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 5 Star Motor Cruisers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveAdmins | Legacy | LiveAdmins Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, 5 Star Motor Cruisers implemented LiveAdmins Live Chat on its public website. The deployment is a website-embedded instance of LiveAdmins Live Chat in the Chatbots and Conversational AI category, provisioned as a hosted conversational widget to handle guest inquiries and booking questions for the Australian leisure and hospitality operator. The implementation scope is customer-facing, covering online booking pages and service information pages for a small operator with 15 employees.
Configuration emphasized standard chat capabilities including automated greetings, canned responses, lead capture forms, and live agent handover, consistent with Chatbots and Conversational AI functional patterns. Operational ownership resides with guest services and sales staff, who process inbound chats, review chat transcripts for booking follow-up, and manage escalation to email outside business hours. The LiveAdmins Live Chat instance serves as a persistent customer engagement layer on public booking pages, centralizing online inquiry routing and agent workflows.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2020 | 2020 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
|
2021 | 2021 |
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