AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

5THEWAY Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Haravan Legacy Haravan Harafunnel Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
In 2023, 5THEWAY implemented Haravan Harafunnel Chatbot on its website. The deployment uses Haravan Harafunnel Chatbot as a Chatbots and Conversational AI capability to support e commerce customer engagement and onsite sales assistance for the Vietnam based consumer packaged goods company with 10 employees. The Haravan Harafunnel Chatbot implementation focused on conversational product discovery, automated responses to frequently asked questions, session level lead capture, and cart recovery prompts. Configuration work included intent mapping, message template and flow authoring, and administrative settings for response timing and escalation triggers, consistent with standard Chatbots and Conversational AI functional workflows. Operationally the chatbot is embedded on the public storefront and managed by the companys commerce and customer experience operators. Governance practices emphasize script review, content versioning, and human handoff procedures to route complex inquiries to staff, with phased rollout of flows across product pages and checkout touchpoints.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Haravan Legacy Haravan Omnichannel Marketing Automation CRM n/a 2023 2023
In 2023, 5THEWAY implemented Haravan Omnichannel on their website. The deployment embeds Haravan Omnichannel into the storefront to centralize customer engagement and automate campaign delivery for online shoppers, focusing on Marketing Automation to manage web-triggered messages and site-level orchestration. Configuration emphasizes campaign orchestration, audience segmentation, automated email and SMS flows, and cart recovery sequences, reflecting standard Marketing Automation capability sets. Operational ownership is concentrated within the small in-house marketing and e-commerce team in Vietnam, with Haravan Omnichannel used to unify marketing and e-commerce operations, streamline customer journey configuration, and provide site-level behavioral triggers for ongoing campaign automation.
Tag Management CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2023 2023

IT Decision Makers and Key Stakeholders at 5THEWAY

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 5THEWAY Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 5THEWAY IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 5THEWAY digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 5THEWAY Technographics
5THEWAY is a Consumer Packaged Goods organization based in Vietnam, with around 10 employees and annual revenues of $2.0 million.
5THEWAY operates a diverse technology stack with applications such as Haravan Harafunnel Chatbot , Slack Connect and Haravan Omnichannel, covering areas like Chatbots and Conversational AI, Collaboration and Marketing Automation.
5THEWAY has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Haravan and Salesforce.
5THEWAY recently adopted applications including Haravan Harafunnel Chatbot in 2023, Slack Connect in 2023 and Haravan Omnichannel in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 5THEWAY’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 5THEWAY’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 5THEWAY technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.