7-Eleven
7-Eleven Technographics
7-Eleven Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 7-Eleven and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 138808 7-Eleven employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 7-Eleven has purchased the following applications: Oracle e-Business Suite Accounts Payable for AP Automation in 2011, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2020, Synetek LeaseEagle for Lease Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 7-Eleven is running and its propensity to invest more and deepen its relationship with Oracle , Certegy , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 7-Eleven revenues, which have grown to $87.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 7-Eleven intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
7-Eleven Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle e-Business Suite Accounts Payable | AP Automation | ERP Financial Management | n/a | 2011 | 2012 |
In 2011, 7-Eleven implemented Oracle e-Business Suite Accounts Payable as a core element of its AP Automation program. The deployment leveraged Oracle Applications R12 and was scoped to integrate Accounts Payable processing with core financial controls and supplier management.
The implementation included Oracle e-Business Suite Accounts Payable, General Ledger, Supplier Hub, Oracle Incentive Compensations and OIC components listed in the project environment. Functional capabilities delivered included invoice approval workflows using Approvals Management Engine AME, new payment process proofs of concept for franchisees, and Supplier Hub onboarding through designed data conversions to supplier records.
Technical architecture and tooling referenced in the implementation comprised Oracle 11g and 10g databases, SQL, PL/SQL, SQL Loader, XML reporting, UNIX shell scripting, Oracle Application Framework OAF custom pages, form personalization and Oracle Workflow. Integrations explicitly implemented included interface loads into Oracle General Ledger and automated feeds to validate payment and tax liabilities, supported by XML interface reports and Discoverer reports for business reconciliation.
Governance and rollout activities were organized around conversion sequencing and data validation strategies, with the project team producing conversion and reconciliation scripts, coordinating validation and test script approvals, and participating in cut over planning for blackout windows, code migration and system setups. Development responsibilities covered OAF page development for search create and master detailed tables, customization of expense approval workflows, offshore team leadership for design build and testing, and creation of ad hoc reports and remediation procedures to verify interface load statuses.
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ERP Financial | ERP Financial Management |
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2018 | 2019 |
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Expense Management | ERP Financial Management |
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2016 | 2017 |
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Payment Processing | ERP Financial Management |
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2004 | 2004 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, 7-Eleven deployed iCIMS Recruit Applicant Tracking System on its public careers website. The deployment embeds iCIMS Recruit Applicant Tracking System into the company career portal to capture external applicants and manage applicant lifecycle as part of the Applicant Tracking System footprint.
Configuration centered on candidate intake, job posting and distribution, application tracking, resume parsing, requisition management, and workflow automation for hiring approvals. The implementation leveraged branded career site integration, candidate-facing application forms, and the iCIMS Recruit Applicant Tracking System reporting and compliance features to support recruiting operations.
Integration scope explicitly included the public website career pages to feed applicant records directly into the ATS. Operational ownership is described within HR and talent acquisition, supporting recruiting across corporate and store hiring channels, with centralized applicant data, status transitions, and requisition records managed inside iCIMS Recruit Applicant Tracking System.
Governance was organized around HR-owned hiring workflows, standardizing requisition approvals and candidate screening stages within the iCIMS Recruit Applicant Tracking System. The approach emphasizes compliance-oriented data capture and audit trail capabilities expected of an Applicant Tracking System.
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BackGround Screening | HCM |
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2018 | 2018 |
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Benefits Administration | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2021 | 2023 |
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Core HR | HCM |
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2004 | 2005 |
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HR Compliance | HCM |
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2018 | 2018 |
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HR Compliance | HCM |
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2016 | 2016 |
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Onboarding | HCM |
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2021 | 2021 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2010 | 2012 |
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Workforce Scheduling | HCM |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Synetek Systems Pty Ltd | Legacy | Synetek LeaseEagle | Lease Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, 7-Eleven implemented Synetek LeaseEagle to centralize lease administration for its retail property portfolio. Synetek LeaseEagle is a Lease Management application deployed to support real estate, property management, and corporate lease administration functions at the company.
The implementation included core Lease Management capabilities typical for the category, including a centralized lease repository, lease abstraction and indexing, critical dates and obligations tracking, rent and expense scheduling, and document management. Configuration focused on role based access controls and automated notifications to align lease events with operational workflows for real estate, legal, and finance stakeholders.
Operational coverage emphasized corporate real estate and store portfolio administration rather than point of sale or store operations, and governance workstreams centered on standardizing lease intake, approval workflows, and audit ready record keeping. The Synetek LeaseEagle deployment is referenced on the vendor site as a customer implementation for 7-Eleven, indicating vendor hosted or enterprise hosted provisioning of the Lease Management solution.
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Point Of Sale | ERP Services and Operations |
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2017 | 2018 |
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Retail Management | ERP Services and Operations |
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2014 | 2016 |
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Retail Management | ERP Services and Operations |
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2017 | 2019 |
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Retail Management | ERP Services and Operations |
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2015 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cognitive Computing | AI-Powered Application |
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2023 | 2023 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Demand Forecasting and Planning | SCM |
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2018 | 2018 |
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Inventory Management | SCM |
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2019 | 2019 |
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Inventory Management | SCM |
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2018 | 2018 |
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Order Management | SCM |
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2016 | 2016 |
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Order Management | SCM |
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2018 | 2018 |
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Real-Time Transportation Visibility | SCM |
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2019 | 2019 |
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Warehouse Management | SCM |
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2018 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2019 | 2020 |
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Customer Loyalty | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2019 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2018 |
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Social Media Management | CRM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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IT Service Management | ITSM |
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2023 | 2023 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2015 | 2015 |
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Sourcing | Procurement |
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2011 | 2012 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2020 | 2021 |
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Certificate of Insurance | TRM |
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2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2007 | 2007 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2020 | 2020 |
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Servers, Storage and Networking | IaaS |
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2010 | 2010 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2002 | 2003 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at 7-Eleven
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by 7-Eleven Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 7-Eleven IT executives and key decision makers. This section highlights 7-Eleven's latest recorded technology evaluations, including SymphonyAI Retail CPG Suite for Retail Management on 2026-02-20 and Voucherify for Customer Loyalty on 2025-08-27. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 7-Eleven digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD 7-Eleven Technographics
7-Eleven is a Retail organization based in United States,
with around 138808 employees and annual revenues of $87.60 billion.
7-Eleven operates a diverse technology stack with applications such as
Oracle e-Business Suite Accounts Payable, iCIMS Recruit Applicant Tracking System and Synetek LeaseEagle,
covering areas like AP Automation, Applicant Tracking System and Lease Management.
7-Eleven has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, iCIMS and Synetek Systems Pty Ltd.
7-Eleven recently adopted applications including
ViralPep Platform in 2024, SoundHound Smart Answering in 2023 and ServiceNow ITSM in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 7-Eleven’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 7-Eleven’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 7-Eleven technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.