80 20 inc
1701 South 400 East,
Columbia City, 46725, IN,
United States
Columbia City, 46725, IN,
United States
1 260-248-8030
Manufacturing
80 20 inc Technographics
80 20 inc Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 80 20 inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 80 20 inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 80 20 inc has purchased the following applications: Visa Authorize.Net for Payment Processing in 2020, Performance Pro for Performance and Goal Management in 2019, Zendesk Chat for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 80 20 inc is running and its propensity to invest more and deepen its relationship with Visa , HR Performance Solutions , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 80 20 inc revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 80 20 inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
x
80 20 inc Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, 80 20 inc deployed Visa Authorize.Net on its public website to centralize card payment authorization and capture. The implementation uses Visa Authorize.Net as the primary Payment Processing gateway for online order checkout and payment acceptance, supporting the companys manufacturing direct sales channel.
The configuration surfaces core payment processing workflows, including real time authorization, capture, and tokenization to avoid storing card data on site. Visa Authorize.Net functionality is integrated into the website checkout using hosted payment fields or gateway APIs to route transactions for authorization and settlement.
Operational coverage is focused on eCommerce and order capture through the corporate website, affecting sales order workflows and finance activities that consume payment status and settlement information. Governance was structured around payment acceptance policies and merchant compliance, with controls for cardholder data handling and reconciliation tied to Visa Authorize.Net transaction reporting.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HR Performance Solutions | Legacy | Performance Pro | Performance and Goal Management | HCM | n/a | 2019 | 2019 |
In 2019, 80 20 inc implemented Performance Pro from HR Performance Solutions as its Performance and Goal Management application. The deployment targeted HR and front line management in the company’s manufacturing support functions, with primary users including customer service supervisors responsible for five support teams, a web team, and an Error Resolution team in Columbia City, IN, United States.
Performance Pro was configured to support standard performance and goal management workflows, including manager driven performance reviews, goal setting and tracking, and training record linkage for employee development. Configuration emphasized supervisor-led appraisal cycles and documented problem solving and training activities to align frontline team objectives with broader organizational goals.
The Performance Pro deployment operated alongside Insperity TimeStar Payroll, with Performance Pro used for performance data and goal management while payroll and timekeeping remained in Insperity TimeStar. Operational coverage focused on customer service and web support functions, with HR maintaining employee records and supervisors using Performance Pro for review administration and coaching notes.
Governance centered on supervisor ownership of review cadence and training follow up, with standardized workflows introduced for performance review initiation, goal updates, and training documentation. Rollout responsibilities were embedded in line management and HR, enabling routine appraisal administration across the identified support teams without external system integrators.
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2018 | 2018 |
|
|
|
|
|
Time and Attendance | HCM |
|
2020 | 2020 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, 80 20 inc deployed Zendesk Chat on its website. The deployment uses Zendesk Chat in the Chatbots and Conversational AI category to provide web-based live chat and conversational support for customer-facing workflows on the corporate site.
The Zendesk Chat implementation is delivered as a web-embedded chat widget and an agent console, providing real-time messaging, canned responses, automated triggers, chat transcripts, and agent handoff functionality consistent with Chatbots and Conversational AI capabilities. Operational coverage is focused on customer support and sales inquiry handling for 80 20 inc, with configuration workstreams addressing routing rules, escalation workflows, and administrator governance for chat agent access and transcript retention. Training and process adjustment centered on integrating chat handling into existing support workflows, while the architecture relies on the vendor hosted messaging service and the company website as the client entry point.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2020 | 2020 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2015 | 2015 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2020 | 2020 |
|
Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
PEO (Professional Employer Organization) | Professional Services |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at 80 20 inc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 80 20 inc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD 80 20 inc Technographics
80 20 inc is a Manufacturing organization based in United States,
with around 500 employees and annual revenues of $80.0 million.
80 20 inc operates a diverse technology stack with applications such as
Visa Authorize.Net, Performance Pro and Zendesk Chat,
covering areas like Payment Processing, Performance and Goal Management and Chatbots and Conversational AI.
80 20 inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Visa, HR Performance Solutions and Zendesk.
80 20 inc recently adopted applications including
Klevu Discovery Suite in 2021, New Relic APM in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 80 20 inc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 80 20 inc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 80 20 inc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.