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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

88 Umbrella Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IntelliTicks Legacy IntelliTicks Chatbots Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, 88 Umbrella implemented IntelliTicks Chatbots. The deployment uses IntelliTicks Chatbots as a web-embedded solution in the Chatbots and Conversational AI category on the company public website to handle customer inquiries and product questions for the Thailand distribution business. The implementation centers on a JavaScript chat widget and vendor-hosted conversational configuration, with standard Chatbots and Conversational AI capabilities such as FAQ automation, conversational lead capture, and intent-based routing to internal contacts. Operational ownership is retained by a small internal team who manage dialogue content and routing rules through the IntelliTicks management interface, and the rollout was constrained to the website channel with primary impact on customer service and sales lead capture workflows.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2017 2017
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Mailchimp Marketing Automation CRM n/a 2017 2017
Marketing Automation, Customer Data Platform CRM 2021 2021
Tag Management CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2017 2017
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2023 2023
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2021 2021
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at 88 Umbrella
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 88 Umbrella Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 88 Umbrella Technographics

88 Umbrella is a Distribution organization based in Thailand, with around 10 employees and annual revenues of $1.0 million.

88 Umbrella operates a diverse technology stack with applications such as IntelliTicks Chatbots, Google Workspace (Formerly Google G-Suite) and Intuit Mailchimp, covering areas like Chatbots and Conversational AI, Collaboration and Marketing Automation.

88 Umbrella has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as IntelliTicks, Google and Intuit.

88 Umbrella recently adopted applications including Flutter in 2023, Slack Connect in 2022 and Amazon S3 in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of 88 Umbrella’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates 88 Umbrella’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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