Built
4/183-185 Clarence St,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 8332-4111
Construction and Real Estate
Built Technographics
Built Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Built and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Built employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Built has purchased the following applications: SAP Concur Expense for Expense Management in 2018, In-House ATS built on Force.com for Applicant Tracking System in 2016, simPRO Field Service Management for Field Service Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Built is running and its propensity to invest more and deepen its relationship with SAP , In-House Applications , PageUp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Built revenues, which have grown to $1.96 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Built intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Built Tech Stack and Enterprise Applications
Built ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2018 | 2018 |
In 2018, Built deployed SAP Concur Expense as its Expense Management solution. The rollout targeted finance operations supporting the Development Group and Property Development Group, and aligned expense processing with monthly consolidated financial reporting, intercompany reconciliations, GST reporting for Australia and New Zealand, and capital expenditure forecasting for developments up to $140 million.
SAP Concur Expense was configured to standardize employee expense capture, automate approval workflows, and enforce expense policy controls to improve claim quality. The Senior Financial Accountant provided targeted training and user support for SAP Concur Expense, an effort that reduced expense claim errors and raised consistency of expense submissions.
Governance and operational coverage centered on Finance and the Development Group within Built's Australian operations, with expense workflows aligned to monthly close and statutory reporting responsibilities. Configuration priorities included process controls, standardized documentation for consolidated reporting, and embedding expense workflows into finance business partnering activities that support Board-level reporting for property developments.
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Built HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS built on Force.com | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Built implemented an In-House ATS built on Force.com as its Applicant Tracking System. The In-House ATS built on Force.com is surfaced on Built's public careers site and candidate portal, using a Force.com portal endpoint to host job listings and capture applicant submissions via the company website.
The deployment leverages Force.com platform architecture to deliver job posting, candidate application forms, candidate record management, and workflow automation typical of an Applicant Tracking System. Candidate data is retained within the Force.com environment to enable status tracking, recruiter assignment, and centralized applicant records accessible through the portal and internal recruiter interfaces.
Operational responsibility is held by HR and Talent Acquisition teams, with the platform supporting hiring managers through the public careers experience and internal recruitment workflows. Governance is implemented through Force.com security constructs and in-house administration, maintaining the In-House ATS built on Force.com as the primary recruitment system integrated into Built's website.
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Applicant Tracking System | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2017 | 2017 |
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Built ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| simPRO Group | Legacy | simPRO Field Service Management | Field Service Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Built implemented simPRO Field Service Management to support Built Services P/L operations across Australia, targeting its electrical and security maintenance and service lines. The simPRO Field Service Management deployment served as the primary operational system for creating and managing service jobs, coordinating technicians, and handling emergency on-call scheduling for national accounts such as Reece Plumbing, JBHIFI and Bunnings Warehouse.
The implementation configured core Field Service Management capabilities within the simPRO Suite, including service job creation and lifecycle tracking, technician scheduling and dispatch, quotation generation, purchase order creation, invoicing and account reconciliation workflows. Administrative and operational responsibilities documented in the deployment included daily follow up on outstanding jobs, creation of supplier purchase orders, processing supplier invoices, and generating weekly customer reports.
Integrations recorded in operational notes include payments and reconciliation workflows executed through MYOB, reflecting a finance integration between simPRO Field Service Management and the company accounting activities. Operational coverage extended across administration, service delivery teams and finance, with simPRO used to coordinate technicians, liaise with clients and suppliers, and maintain up to date company records, certificates and licenses.
Governance and process changes focused on centralizing incoming call handling, prioritizing work to meet company deadlines, and formalizing on-call and emergency service procedures within simPRO workflows. Administrative controls included accounts payable reconciliation, creation of payments in MYOB, weekly team meeting minutes and staff training tied to system use, embedding simPRO Field Service Management into day to day operations rather than as an isolated scheduling tool.
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Built Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Built Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2018 | 2018 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Enterprise Content Management | Content Management |
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2016 | 2016 |
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Built CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2016 | 2016 |
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Built ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2019 | 2019 |
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Built PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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3D Modeling | PLM and Engineering |
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2018 | 2018 |
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Built PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Built IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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SD-WAN | IaaS |
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2019 | 2019 |
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Built CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2015 | 2015 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Built
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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Finance Systems Manager | Manager | IT | |
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CEO and Managing Director | Director | Finance | |
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Deputy CFO | CXO | Finance | |
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Finance Director | Director | Finance | |
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Chief People Officer | CXO | HR | |
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Head of People & Culture | Director | HR | |
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Payroll Administrator | Non Manager | HR | |
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Head of People and Culture Digital, Technology and Analytics | Director | HR | |
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Head of Business Applications and Data | Director | HR | |
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Apps Being Evaluated by Built Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Built IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Built digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Built Technographics
Built is a Construction and Real Estate organization based in Australia,
with around 1500 employees and annual revenues of $1.96 billion.
Built operates a diverse technology stack with applications such as
SAP Concur Expense, In-House ATS built on Force.com and simPRO Field Service Management,
covering areas like Expense Management, Applicant Tracking System and Field Service Management.
Built has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, In-House Applications and simPRO Group.
Built recently adopted applications including
Microsoft Azure CDN in 2022, Microsoft Azure Front Door in 2022 and PageUp ATS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Built’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Built’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Built technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.