Calyx AI
Castle Wharf 4 Canal Street,
Nottingham, NG1 7EH,
United Kingdom
Nottingham, NG1 7EH,
United Kingdom
44 11 5937-0000
Professional Services
Calyx AI Technographics
Calyx AI Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Calyx AI and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Calyx AI employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Calyx AI has purchased the following applications: Workday HCM for Core HR in 2020, Olark Live Chat for Chatbots and Conversational AI in 2021, Microsoft Power BI for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Calyx AI is running and its propensity to invest more and deepen its relationship with Workday , Olark , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Calyx AI revenues, which have grown to $270.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Calyx AI intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Calyx AI Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Calyx AI implemented Workday HCM as its Core HR platform. The deployment established Workday HCM as the central HRIS to support global HR operations, serving HR Centers of Excellence, HR Business Partners, and Talent Acquisition stakeholders across the organization.
Operationally the Workday HCM implementation focused on day to day administration, tenant configuration, monitoring, and user support. Functional workstreams included business process workflow configuration, notification setup, and ongoing maintenance of Workday functional aspects to support core HR activities and talent acquisition processes.
Calyx AI collaborated directly with the recruitment team, HR COEs, and HRBP on projects to enhance business process workflows and notifications within Workday HCM, aligning talent acquisition and HR operations to platform workflows. The work included regression testing of Workday changes and the production of operational reports using MS Excel and other reporting tools to support HR decision making.
Governance activities emphasized procedural changes to Workday business processes and notification rules, along with day to day administration protocols for change control and user support. Ongoing support responsibilities covered configuration management, monitoring, testing, and cross functional coordination between HR, recruitment, and HRBP teams to sustain the Core HR environment.
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Workforce Analytics | HCM |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Calyx AI implemented Olark Live Chat on its corporate website as part of its Chatbots and Conversational AI deployment. The implementation is web‑centric, embedding the Olark Live Chat widget into public site pages to instrument real‑time visitor engagement and conversational intake for front‑line customer interactions.
The Olark Live Chat deployment centers on standard conversational modules, including a live chat widget for real‑time messaging, visitor presence and activity indicators, proactive messaging triggers, chat transcript capture, and canned responses to streamline agent workflows. Configuration was handled through the Olark administrative console, enabling widget behavior, routing rules, and message templates consistent with Chatbots and Conversational AI functionality.
Operational coverage is constrained to the company website and supports customer‑facing sales and support business functions, providing a staffed agent console for live response and transcript archival for follow up. The architecture is cloud‑hosted and fronted by a lightweight JavaScript embed, aligning with typical Chatbots and Conversational AI deployment patterns for low‑friction site integration.
Governance for the rollout focused on operationalizing chat handling and escalation workflows, provisioning agent access to the Olark admin and agent interfaces, and establishing processes for message ownership and transcript review. The implementation emphasizes conversational operation within digital channels, without publicly disclosed integrations to other enterprise systems.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020, Calyx AI implemented Microsoft Power BI to centralize portfolio reporting for its Portfolio Assurance and Management Office, addressing Analytics and BI requirements for programme and project oversight. The Power BI deployment was positioned to support PMO, portfolio, programme and project managers, and inputs to the weekly C-level Steering Committee pack used across IT and business change workstreams.
Microsoft Power BI was configured to deliver portfolio-level dashboards including milestone tracking, project health visualizations, RAID summaries and financial governance views. Reporting capabilities were used to produce visuals such as risk heat maps and consolidated project status pages, and to surface data for the Monthly Health Check process and Programme BAU reporting templates.
Data consolidation sources for Power BI included SmartSheets, MS Project artifacts and MS Excel reporting files used by the programme, with outputs consumed in PowerPoint for executive review. The implementation covered dashboards for portfolio milestone tracking, kanban-style activity monitoring and finance-oriented forecasting views that supported the programme management cadence established during the transformation.
Governance was embedded in the rollout, with Power BI outputs tied to established stage gate preparation, the Project Change Control process and the configuration management repository. The deployment supported explicit PMO achievements, including the Monthly Health Check process, maintained Plans on a Page, a Kanban board for programme activities and regular RAID reviews that fed visual metrics into steering committee reporting.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Calyx AI
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Calyx AI Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Calyx AI Technographics
Calyx AI is a Professional Services organization based in United Kingdom,
with around 2000 employees and annual revenues of $270.0 million.
Calyx AI operates a diverse technology stack with applications such as
Workday HCM, Olark Live Chat and Microsoft Power BI,
covering areas like Core HR, Chatbots and Conversational AI and Analytics and BI.
Calyx AI has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Olark and Microsoft.
Calyx AI recently adopted applications including
Olark Live Chat in 2021, WooCommerce in 2021 and Zoominfo Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Calyx AI’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Calyx AI’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Calyx AI technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.